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July 2024 by Dal follower of God
Purchase online and in a few days wanting the product to be ready with shelves they return the product and put someone there name angel and did not have the product worst experience of online purchasing possible.
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June 2024 by Chris Cartrette
Not a fan. Had to travel from NC to pick up new tablet. Did trade in and answered all the questions. Them show up to pick up and they offer half what I was quoted. Asked for a manager to review and the on staff manager Mike did not even bother to come up and look. Told them I was just going to keep the old ipad and they then stated we'll I would have to cancel my order and re pay for the entire thing after I have already been charged full amount. Basically forced me to trade in the old one at half the value. Manager was super lazy and will never use this store again
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June 2024 by Stanley Esposito JR
Nice job by the staff.
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June 2024 by Amalia Ramírez
Wide variety of computers and accessories. I found what I was looking.
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June 2024 by S. Wilson Sr.
Great employees. I was greeted at the door with a friendly smile. Then while looking for the cable modems an employee showed me where they were.
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June 2024 by William Mullinax
Now that they have been carrying more PC parts in the last few years I will gladly spend my money here. Nice to be able to get these parts locally. The nearest microcenter is in northern Virginia. Best Buy is the only place I can get at least some PC parts.
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June 2024 by Rachel Thompson
Plenty of salespeople around who were Friendly and Knowledgeable about where items are located in the store and of the item you're interested in.
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June 2024 by Michael Charnota
I setup an appointment on the phone to replace my iPhone battery. The person on the phone said the store can replace the battery. When I came in, the person in store said they never do battery replacements, and that “the corporate office” always does this. So it was a total waster of my time. Very disappointing considering I’ve used Best Buy for iphone battery replacements in the past.
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June 2024 by Tramell Lowry
Great service
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June 2024 by Emerson Hyatt
One of the better locations due to being able to shop other places. It's also one of the larger stores.
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May 2024 by William Broome
Most recently, I returned a Blu Ray player that I had ordered from their website, which had arrived damaged. The return and refund were fast and simple. Very convenient not to have to mail it back and wait for the refund. The player appears to have been shipped damaged because only the bluray box was crushed, not the shipping box. May rating is for the in-store return, not the website.
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May 2024 by Will Harris
Never again. I have bought 1000s of $ worth of stuff from bb,
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May 2024 by Darlene Taylor
The representatives gave advice I would have never thought of. Thank You
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May 2024 by Shapell
I always find when I need and I’m out of there. The Geek Squad staff is awesome as well with home delivery.
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May 2024 by Skip Morrow
Service was friendly, got what I needed quickly (hdmi cable)
