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November 2023 by Halle Schwartz
Matt is simply the best. He got me the best deal but also made sure I understood everything. He really take cares of you. His warmth and friendly customer service shows you that he loves what he does. Thank you again.
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October 2023 by Henry R.
This was the best car buying experience I ever had! Very easy, I was interested in a car and was handed the keys for a test drive by myself might I add! Right away that clicked in my head there was nothing to hide about the car. I was able to look for anything I needed to look for with no pressure. Matt was very open and honest with any question I had and even made sure any issues he noticed was resolved right in the spot!
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July 2023 by Gabriel Lundy
Excellent customer service Matt was able to get us into the car we want and got a very fair trade in for our old vehicle. Will do business there again.
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June 2023 by Anthony Rexach
It was a great experience, we came in the lot instantly got a welcome by Matt (Chesapeake), he gave us our space to look at the cars, and he’s very laid back/chill and It’s just easy to talk to him . The process of buying my car was easier than I expected because of Matt and I appreciate his efforts because he really cares about the customer service.
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May 2023 by Amber L.
I started at the portsmouth location but ended up finding my SUV at this location. I am kind of picky but Matt was able to prioritize my needs and find me the best fit. He also helped me find financing through an outside lender. Overall I'm happy and love my Tahoe.
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April 2023 by Jared Haley
Matt has been great to work with. Great cars, great prices, great people. Would buy here again.
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March 2023 by Hasti Mclawhorn
GREAT experience! ABSOLUTELY NO PRESSURE ?Love my car. All the vehicles were very clean. No issues. Thank you ? again ?
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November 2022 by Dwuan Walter
I just recently purchased a 2012 Hyundai Genesis from the Chesapeake location a month ago. Very happy and satisfied of how it’s holding up so far. Matt was very helpful and honest about everything and didn’t haggle me knowing I’m a first-time car buyer. The buying process was very easy, quick, and he explained everything in detail. I’m definitely recommending does who want a used car, to go to him. Thank you again Matt for everything.
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October 2022 by Ethan D.
Matt was very helpful and open during the entire car buying buying process, made things very hassle free. Would recommend!
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October 2022 by ronald jones
Matt at auto city is one of the greatest sales man I have ever talked to… great place to get a set of wheels
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August 2022 by Naomi Drennen
MOST dealerships, especially USED CAR dealerships will negotiate the price and work with you when you point things out that are wrong with the vehicle and in need of attention… not this dealership! I was there twice looking at a couple different vehicles and was asking about an offer and they barely came off the price and refused to do a reasonable negotiation.. this is absolutely ridiculous especially with inflation so high.Don’t bother looking at the silver/grey Kia… ran a diagnostic on it and it’s bad news. Cadillac converter is going to need to be replaced and brakes are bad along with many other issues. Also, I addressed that to the sales person and they told me “it was perfectly safe” and “normal” and that I’d find that at all dealerships. (I was a female at a dealership that’s why..)Thankful I didn’t give them my business. Happy to go elsewhere to make sure I don’t get ripped off and am being taken care of and going to refer and or come back for future purchases.
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June 2022 by Caleb Hutley
I had a pleasant experience working with Matt Hannon. Buying from this family owned dealership was truly no pressure! I’d recommend Auto City if you are looking for a used car.
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June 2022 by Patience Weaver
I just bought a 2012 Chevy Sonic from the Chesapeake location and had a wonderful experience. I did not feel haggled, like I was being ripped off, or being taken advantage of, which I have felt in my car search for the past few months (being a young woman on her own). Matt went above and beyond in helping me and was so patient with me while I asked a million questions. It was a really comfortable car buying experience and I highly recommend working with Matt at the Chesapeake location. On top of all that, I was able to trade-in and finance the car all in one place, which was a great bonus.
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May 2022 by Sally Torgler
I bought my daughter her first car at Auto City, and it couldn’t have been a better experience. Family owned and operated, and they treat you like family. Matt was exceptional and bent over backwards to say “yes” any chance he could. If you think about buying a used car, this is the place you should go.
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May 2022 by Addison Villanueva
I had Matt work with me to buy my first car. He was very very nice which is sadly uncommon for car salesmen but he was very considerate and helpful. Throughout the whole process, answered all my questions at any hour of the day and never made me feel bad. I would refer Matt to help you chose a car if they have what you want! Thanks Matt!
