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January 2024 by michael chasteen
An hour I stood out in the cold only to have the guy tell me he couldn't replace my battery. Interesting that the competition was able to tell me in 2 seconds they couldn't do it. It's not a big deal if you can't do it, but don't jerk my chain.
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January 2024 by C M
Arthur and Scott were truly amazing and a blessing all in one. My vehicle made it to this location before it completely died and I truly believe it was for a reason. They were quick to help diagnose my vehicle and understand the extent of my problem as well as helped me find the right parts and get it fixed so that i could make it home safely. Who would have ever thought you had to put in soooo much work to change a battery. In all my years I've never been unable to change my battery myself but this one was not for the weak. They never gave up on getting it changed out even in the freezing cold temperatures they remain upbeat and dedicated to helping me. Words can only go so far, so I just want to make sure they know how much I really appreciate their help and efforts.
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December 2023 by Robin Tucker
Very nice
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September 2023 by Michael Brittle
Awful customer service Just awful....Three employees in the store no one spoke no one asked could they help me... Unacceptable sub par service...And I really don't understand it within 2 miles of this advance Auto parts, there is a AutoZone, O'Reilly's, and a napa and these employees choose not to speak or say can I help you.... The sad part is.... this is acceptable from the manager and district manager as well as the home office.....WOW
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September 2023 by Ace E.
Extremely helpful and always customer friendly. Wonderful customer service along with a military discount keeps me coming back. Well, that and my car. Thank you for your contribution to our community.
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September 2023 by Amber C Grounds
I called at 8:20 on a Friday night and the gentleman that answered the phone (Shane) was so friendly and very helpful!!!!! Not only gave me the price for a starter relay and starter but gave very helpful advice and ways to tell what might be going on with my vehicle... I'm very impressed and happy with the customer service he provided ???? Awesome job
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September 2023 by Fletcher
Very helpful, young man gave me insight for my Jeep and help me change the bulb I shall return ☺️
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July 2023 by J W
I needed permatex assembly lube and they had it in stock.
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July 2023 by Raymond Godino
The customer service was friendly and welcoming.
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July 2023 by M FOSTER
I don't know when this happened, but the staff at this AAP are super friendly and helpful. Kudos to the VP of customer service and the staff, of course. Mostly the staff.?
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July 2023 by Arrdaise Manning
I have gotten several things over the years from Advance Auto.
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May 2023 by T Thrash
Customer service was just amazing!
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March 2023 by Tony Carter
I believe his name was Ryan super duper helpful. There's a part I desperately needed no one had it he pointed me in the direction. Which allowed me to get the part that day. The organizations that I went to first that were actually giving me the wrong part and weren't even being helpful at that.
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February 2023 by Karen Gibson
The young man checked my car's battery and was polite.
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February 2023 by Crystal M
Cashier was very helpful with Walmart price match and promotional rebate offer for European Car antifreeze. Called in advance and product was still at front counter for quick, efficient transaction.
