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January 2024 by Trinity L.
More than a month after my purchase, my trade in is still not paid off. That isn't as bothersome as after emailing, calling and leaving messages and using the contact us form on the website, I have gotten no response from anyone. Seems the team is only interested in speaking with you when you want to buy, but not after the sale. This was not my previous experience with this same dealership after buying a vehicle from them in 2021. At this time, I cannot recommend this dealership for sales.
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November 2023 by Alex Stothoff
The Representative was excellent! I came in to schedule an appt and she got me in the same day and out in record time. I think that was excellent customer service for a walk-in! Thank you Jasmine!Service: Oil change
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November 2023 by Inga VABCH
Timely, courteous, a little expensive.Services: Brakes
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November 2023 by Thomas Hill
Jessie Siebert is my service advisor at Priority Acura. On Saturday she was able to work me in to get two of my vehicles serviced and inspected. One of them is a 2014 Acura RDX which I purchased new at this location. The other one is a 2018 Honda Accord which I purchased new at Priority Honda. Jessie is the reason I have both vehicles serviced at Priority Acura. I never have any issues when I am working with her.
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November 2023 by denzel thomas
Cliff helped me even with me being in another state. Kept me updated with photos and responded to text. Great service!Services: Air & cabin filter replacement
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November 2023 by Katrina McDonald
Jessi takes great care of me as a client and my car. Best service advisor. Cliff takes care of me when Jessi isn’t available.
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November 2023 by Sherri Clayton
Awesome service on today. They really looked out for me and took care of me. I love that Clifton always updates me and today even the tech updated me. So it made me feel comfortable with their service. Clifton always answers my questions and make sure I have what I need. Awesome Job!Services: Tires
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November 2023 by ernie yang
The service provided to my Acura MDX by Clifton was excellent!! He keep on reminding me about my service appointment so I will not forget it. The problem was fixed and no more annoying flashing light on my dashboard. Thank you very much Clifton, I'm really satisfied with the service and appreciate very much your help.
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November 2023 by Denzel King
Great experience got my car back the same day I dropped it offServices: Electrical repair
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November 2023 by Nicole Gregory
I always love the service here. I will continue to recommend their servicesServices: Tires
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November 2023 by Xavier Lamb
Shoutout Too Jessi & All The Other Associates At Priority Acura In Chesapeake, Virginia … Very Professional & Great Customer Service ! 10/10
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November 2023 by Lucretia Chapel
This was my first visit to Priority Acura but it certainly will not be my last. I had a great experience and I will not be taking my Acura anywhere else for service or repairs. My service advisor Jessi was very friendly and professional. It was a pleasure meeting and working with her. The waiting areas were comfortable. I don't have any complaints.Service: Oil change
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November 2023 by L J
Clifton provided wonderful customer service. He made sure to keep me updated/informed and made sure I understood what was going on with my car. He's very professional and pleasant.Service: Oil change
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November 2023 by Michael Phelps
Quickly and skillfully repaired blocked driver’s seat track. Expensive but not unreasonable. Jessi represents the company professionally and efficiently. Plse get teabags for waiting room—green and Irish breakfast. :-)Services: Vehicle Inspection
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November 2023 by Tracy Annis
It is never fun when you have to drop your car off for maintenance. However, Jessi (Priority Acura) made my experience completely stress-free. She kept me up-to-date with what was going on with my vehicle and sent me a video from the technician showing me recommedations. The service was prompt, and did not end up costing me an arm and a leg.Jessi is a very friendly and knowledgeable person and made me feel welcomed and appreciated as a customer. I will definitely purchase another Acura from this dealership…someday. ?Services: Air & cabin filter replacement
