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July 2024 by Karen Shaw
Having an emergency with my Razee girl vomiting, having straight bloody diarrhea and she wouldn't eat a thing. Dr. Victoria was the best of the best veterinarians you could ever ask for. Extremely friendly, VERY knowledgeable and she fully explains everything and gives you options unless there isn't any other option,and she has impeccable bedside manner. I have been looking a new vet for 6½ years in the Danville/ Pittsylvania County after leaving my former Veterinarian in North Carolina that I worked for and he was phenomenal as well, but a little to far to drive.
After going to numerouis Veterinarians in this area that I wasn't particularly fond of at all, After seeing Dr. Victoria, I have finally found a veterinarian that I absolutely trust. She will definitely continue to be my veterinarian from here on out!! Can't thank her enough for her very professional care and awesome bedside manner!!
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July 2024 by kevin shuler (Twin)
It's the 4th of July and instead of cleaning the grill and preparing for the evening festivities, I'm having to place a call to the Chatham Animal Clinic. My beagle was bitten by a snake and honestly I wasn't sure my buddy would make it. His swelling was so bad in the face, I thought he was going to pop. I called the clinic at 7:30 am and Dr. Shorter said she would meet me at 8:15. The Dr. assured me that he would would be ok. After the examination and several shots we were on our way home. I can't tell you how great full I am for Dr Shorter and staff. To meet me at the office on a holiday made me feel like my dog was the most important animal in the world. I would advise anyone with a pet to give Doctor Shorter and staff a chance to show you why I feel they are the best. It's been almost a week and my dog is almost back to 100%. Thank you Dr Shorter for allowing Poey and myself to interrupt your 4th of July holiday. We are very great full for your excellent service.
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June 2024 by Renee Borello
I unfortunately have had to put many babies to rest in my life. And every time I've ever had to do it they have taken them to the back and put a line in their vein and gave them some sedation medicine. Then they have brought them back to me where I have loved on them while they have administered the medication to put them to rest. It is always been very loving and very peaceful.
Today I had to watch my little Lei Lei suffer as she was put to rest. Dr Lisa Shorter, who apparently is the founder, didn't put the line in her vein, I had to watch her try to put that needle in her vein and the needle was way too big. Her legs started bleeding and I had to watch them try that in three legs while she kept flinching and then they didn't get all the medicine in so I also had to see her take a couple of gasping breaths. Then Dr Shorter told me she can still hear a faint heartbeat and that they were going to have to inject it straight into her heart. There was nothing peaceful about this.
They came highly recommended and Dr Victoria Shorter was amazing when we met with her last week. The assistants are amazing also. But Dr Lisa Shorter not only was inhumane and cruel but she was also very snappy and disrespectful to the assistant. She needs to retire and not touch another animal. I do not want another family going through what we went through.
I also called and left a message to speak with the partner Dr Erwin and instead of him calling me, Dr Lisa Shorter called me. I informed her that I did not want to speak with her and asked her why she was calling me. She proceeded to tell me that she was calling because she figured it had to do with how everything happened yesterday and started to try to make excuses for how she tortured my cat. I told her that what she should have done was taken her back and put a line in her vein, it is done all the time. And I know it can be done even when their veins are small or hard to get into. A line would've gone in easier than her trying to force a needle 3+ times the size of her vein into her.
There is absolutely no excuse for what that monster did to my precious baby. I will never forget how she tortured her and made her passing painful and inhumane. Shame on you, Dr Lisa Shorter, shame on you!
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June 2024 by Karen Friedrichs
Wonderful care received from Dr Victoria on a Sunday, even though we've never been there before! She went above and beyond. We've now found ourselves a new vet!
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June 2024 by Renee B.
I unfortunately have had to put many babies to rest in my life. And every time I've ever had to do it they have taken them to the back and put a line in their vein and gave them some sedation medicine. Then they have brought them back to me where I have loved on them while they have administered the medication to put them to rest. It is always been very loving and very peaceful. Today I had to watch my little Lei Lei suffer as she was put to rest. Dr Lisa Shorter, who apparently is the founder, didn't put the line in her vein, I had to watch her try to put that needle in her vein and the needle was way too big. Her legs started bleeding and I had to watch them try that in three legs while she kept flinching and then they didn't get all the medicine in so I also had to see her take a couple of gasping breaths. Then Dr Shorter told me she can still hear a faint heartbeat and that they were going to have to inject it straight into her heart. There was nothing peaceful about this. They came highly recommended and Dr Victoria Shorter was amazing when we met with her last week. The assistants are amazing also. But Dr Lisa Shorter not only was inhumane and cruel but she was also very snappy and disrespectful to the assistant. She needs to retire and not touch another animal. I do not want another family going through what we went through. I also called and left a message to speak with the partner Dr Erwin and instead of him calling me, Dr Lisa Shorter called me. I informed her that I did not want to speak with her and asked her why she was calling me. She proceeded to tell me that she was calling because she figured it had to do with how everything happened yesterday and started to try to make excuses for how she tortured my cat. I told her that what she should have done was taken her back and put a line in her vein, it is done all the time. And I know it can be done even when their veins are small or hard to get into. A line would've gone in easier than her trying to force a needle 3+ times the size of her vein into her. There is absolutely no excuse for what that monster did to my precious baby. I will never forget how she tortured her and made her passing painful and inhumane. Shame on you, Dr Lisa Shorter, shame on you!
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March 2024 by Heather Williams
I have been a client of this clinic for almost 25 yrs and am very impressed by the quality care they give to my animals!
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February 2024 by Bambi Elliott
I have a pet duck that had an urgent problem. I called every vet in Lynchburg and surrounding areas; but, no one was available or wouldn’t see a duck. Chatham Animal Clinic said they were busy but happy to work us in! Dr. Shorter was beyond kind and happy to help us. I cannot thank them enough and likely will make this my regular vet.
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January 2024 by Kat Wilton
Amazing people! They really love the animals - large and small - and work hard to keep the critters healthy. Excellent customer service, wonderful people.
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January 2024 by Mary Jane Collie
Caring and friendly staff. Took excellent care of our cat
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December 2023 by Teri Via
THANK YOU Dr. Shorter and Dr.Victora Shorter for the care you gave my sweet Bella!
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November 2023 by Brian Conner
Great service, friendly staff!
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November 2023 by Kimberly Rice
I had an emergency with my dog and could not get an appointment with the regular vet. The staff at Chatham Animal Clinic was able to accommodate us. We were instructed to immediately come, and they would work us in. Not only did they work us in we were seen quicker than when I have scheduled appointments with the other office. The care and attention were great and could not have asked for better care for my pet!
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October 2023 by Shelley Johnson
Had to put my baby down and they were Very sweet professional and caring. Couldn't ask for nicer people at such a hard time.
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October 2023 by janine mac k
My favorite vet! I travel an hour just to go to Chatham just cause they always have my fur babies best interest at hand.
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October 2023 by Chris Toufas
Dr. Shorter is fantastic, you can tell she loves what she does and cares about the animals that she treats! Love the staff, they will help you with anything!
