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August 2024 by Kyle Taylor
Quick, very courteous service!
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August 2024 by Emily Steckline
Ordered was originally marked as unable to deliver due to the fact that they couldn’t make it to our residence (second time this has happened) we live on a wide road with plenty of space to park and absolutely no “obstructions.” We then had to reschedule delivery which was never carried out. I tried to call multiple times to find out which post office it was at and nobody responds. After that I had to run after our post man (very nice man) who told us he’s never gotten a package for us so there’s no way he could have even tried to deliver it. We had to drive across Charlottesville just to wait in line, be talked to rudely by the person at the desk, and then try to convince her that our package was indeed in the building so she would finally go check and give it to us. I don’t understand how any of this is allowed…. I know I’m basically talking to a wall with this but jeeze!
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July 2024 by Lauren Thompson
I have been getting so frustrated with the people delivering mail. Either we simply don’t get mail we are expecting or they deliver it somewhere else on the street (which is super frustrating because they either ignore the street number or the apartment letter which are in large letters on the mailboxes).
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July 2024 by Basil Angelo Wandag
Thise usps office, there AC don't work in the middle of summer while it's 96°F outside, service is really slow and unreliable
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June 2024 by Radu Ramniceanu
Went to intercept a late, yet to be delivered, package and though the package was on premises I was told it's in a "box" and they cannot retrieve it for me. I was also told the package had just arrived at that location, when if fact the package had been there for over 24 hours. I got packages from California faster that it will take this package to go from Charlottesville to Crozet.
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May 2024 by E Jolly
Open after hours to drop off mail and packages! Unlike the one downtown. Way better than the one downtown bc they're open.
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March 2024 by Sarah Shapiro
Despite some of the negative reviews, I had a great experience with this post office. I recently ordered two really important packages that were shipped from overseas that were marked “out for delivery” by USPS, but ended up being returned to sender (and were supposed to be shipped all the way back across the world!) after my address was accidentally marked as invalid. I called their office ASAP and was able to reach Diane, who was soo polite and helpful - and even went out of her way to personally find my packages from their mail room and re-mark them for delivery! She was incredibly sweet and even called me back to let me know that she would personally see that they were delivered. I cannot thank her enough for her help and would definitely recommend this post office just because she was so great!
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January 2024 by Aaron Burkholder
Abandoning your mail carrier after 6 years, after she contacted your company, and not actual medical treatment? Not helping her when she attempted helping the company over her own health, refusing to secure her bare minimum stability. And Refusing HER PAY for HER SUPERVISORS SCREW UP. Shame.
You don’t own the company, it’s not money directly out of your pocket. Ask every single person on her route, would they rather mail came late or her have a heart attack on their door. Collusion and abandoning loyalty, is exactly what is destroying not just our country, but the world right now.that’s exactly whats wrong with our country. I hope you see how low your rating is and take into place, that’s not the customers everywhere. The stores where I’m at are greatly reviewed. Fix your management anymore. 6 years of that woman’s life. So she was obviously productive, Help the worker, she followed protocol. Shame on you.
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December 2023 by Aaron B
Abandoning your mail carrier after 6 years, after she contacted your company, and not actual medical treatment? Not helping her when she attempted helping the company over her own health, refusing to secure her bare minimum stability. And Refusing HER PAY for HER SUPERVISORS SCREW UP. Shame.You don’t own the company, it’s not money directly out of your pocket. Ask every single person on her route, would they rather mail came late or her have a heart attack on their door. Collusion and abandoning loyalty, is exactly what is destroying not just our country, but the world right now.that’s exactly whats wrong with our country. I hope you see how low your rating is and take into place, that’s not the customers everywhere. The stores where I’m at are greatly reviewed. Fix your management anymore. 6 years of that woman’s life. So she was obviously productive, Help the worker, she followed protocol. Shame on you.
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December 2023 by Alan Rosenbaum
Helpful in delivering my mail and my packages on time and very kind
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December 2023 by uᴉʞuǝɾ
Sucks, so slow and crowded.
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December 2023 by Clayton Duncan
Late or missing package every time
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December 2023 by ‘
Sucks, so slow and crowded.
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November 2023 by X G
One star is too much for this place. First they don't deliver your packages while you're at home, forcing you to pick them up here despite you live on the other side of the city. Second there's only one employee serving a line of ~20 customers. Your wait time is at least 30 min. And if that one employee's out helping you find your package they won't return for another 5-10 min. HUGE waste of time for everybody.
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November 2023 by Grace Hoffman
They don’t answer their phone at all