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March 2024 by Ann
Prompt, efficient, courteous, and knowledgeable. Appreciate being able to get mail sent out even during lunch. Thank you!!!
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June 2023 by Willem Esterhuyse
Packaged lost (probably delivered to wrong post-box), won't take responsibility. I will never use USPS again - shocking service. So it is a lottery whether you will get your package. which is scary considering DMV uses this to send you your license card etc. Can't believe USPS is OK with being classified as not reliable (which they aren't).
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December 2022 by Ty
Anyone have a working number for this location??? My package have yet to leave from this facility after a week.
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December 2022 by Ravi Narayan
Decent post office tucked away in the main street corner in Charlottesville.
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December 2022 by Elli Novatcheva
Hours do not match what’s listed online, they actually close at 5 and if you get there at 4:59 expect the door closed in your face.
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October 2022 by Jeff McCormack
Closed at 9:30 am on a Thursday when it was supposed to be open 8:30 am to 5:00 pm. This was not a postal holiday. No note of explanation on the door.
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September 2022 by Kris B
This Employee Charles stated he was a supervisor. If your are civil service employee and a supervisor your job is to explain what it is you want from a form. Even if you are not civil service you did not follow protocol period. Do Not Be Rude Period.Also No working Number to file a complaint with the Postmaster
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March 2022 by Brent Harding
The city mail is awful! I have had mail in my mailbox for over a week numerous times without anyone coming by to get it. I go online and get the number for the post office and it says it’s now a non working number. I mean what else can I do? Should I call my senator or the president? Yeashhhhhh
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February 2022 by A.J. Cohn
The staff do not wear masks and are outwardly hostile to customers who do.
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November 2021 by Benjamin Randolph
This branch is closer to our house than the one on Route 29 but you must park in the parking garage. Only open 5 days a week with no self-serve kiosk. Employees are helpful though haven’t been wearing masks for most of the pandemic.
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January 2021 by Julia Davis
Not a single postal worker was wearing a mask. Incredibly irresponsible.
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July 2020 by Min Xu
The worst post office I have encountered in the US. No management, no customer service, extremely rude and irresponsible workers there. Very very disappointing.
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April 2020 by Susan Temple
I love the downtown post office!Friendly, helpful service!
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October 2019 by Fiona Greenland
The staff are friendly, efficient, and have always come through with packages, overseas postage, and other tricky transactions.
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October 2019 by Camp H.
Poorly managed...several lost packages, unhelpful staff.
