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August 2024 by Brenda Birckhead
Michelle Davis helps me everytime I go to the store and fixes the problem. She's the greatest.
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June 2024 by Bright
Don’t buy thank me later
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February 2024 by Etta Campbell
Just wanted to say that there are 2 people at Seminole Trail store that we would rate a10 star. They are Alex and Rashaude .Thanks, Etta& Kim
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November 2023 by Jason Birckhead
By far the worst experience we have ever had. We wanted to try the home internet service and Avery kept trying to sell us on a family plan and finally got the home internet. Get the first device and it would not connect, trade it in and order a new one. Come to get it and told “well we got it to work” despite being on the phone with US Cellulars tier 2/3 tech support. The second device gets plugged in, similar issue, this one would connect to 4G LTE but would not connect to the 5G for the home internet. We had to return this device and then was billed 700.00+ bill! It has taken almost two weeks and despite DAVID telling us to show up today he told us when walking in “oh I don’t have time for you”. Please take extreme caution when signing up for service at this store because it will be a disaster.
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October 2023 by Eileen Lavis
I went to the Seminole Trail U.S. Cellular store on Oct. 4 2023 and my salesperson was Raschaud. He was so terrific, knowledgeable, and a good listener. He helped me immediately find the phone I needed, was patient, and answered any questions I had. He gave me tips regarding my new phone and was just an all-around good person. I highly recommend this U.S. Cellular store and especially Raschaud. It was truly a pleasant experience. Another salesperson there was Avery, who was an also all-around pleasant person. This experience was so welcome after a previous unpleasant experience at this store a few years ago. If going to this store, try to get Raschaud or Avery, you will be happy you did.
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August 2023 by Angelita Gonzalez
Please reconsider US Cellular. By far the worst cellular company to deal with and they are not even the cheapest.I got a new line and they explained my charges gave me my phone and the process was smooth and fast. Well DO NOT leave the store with out a written summarization of your monthly charges. Even if you have something in written every US cellular representative will tell you something different. Try to speak to a manager they say a manager has the same information. They are not helpful and waste your time. I was on the chat function with a rep. She said I wasn’t getting the autopay discount because I need to change my autopay to debit card instead of credit card. I told her my card information I put in was my debit card. Well she said I had to specify on the app. When I went to my app, their is no way to change it to debit card. It just says card and bank information. After wasting my time she says please contact the customer service number.
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August 2023 by Sonny Collier
Dale was very helpful and knowledgeable she was great .
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August 2023 by Linda Palmer
Brandon is an outstanding person and employee. Very helpful
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August 2023 by Keesha Johnson
TYRA IS VERY PROFESSIONAL!
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August 2023 by Jake
Tracey Davis was extremely disrespectful.
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June 2023 by Brooke Jones
Brandon Hawker is AMAZING!!!! And was willing to do anything he could to help me fix my problem another coworker of his made.
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May 2023 by Renee Haden
I came in today to get a new phone. BrandonHawker was superb in helping me. He showed me the phones and gave me details about thePhones. You need more people like him. You need to promote him.
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May 2023 by Rick McCormack
Brandon Hawker was kind enough to come to my business and help with my Samsung phone. Fantastic service!
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May 2023 by Tiffany Harmon
Brandon Hawker is an amazing agent who went beyond and back to get us started with US Cellular. I suggest everyone go ask for him. Please consider giving him a raise. -The Harmon Family.
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May 2023 by kerri miller
poor excuse for business continued to lied about my bill have been with them for about 17 years wasted a lot money . Do yourself a favor run away from them
