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October 2023 by Nan Massie
Thanks to University Tire for the prompt attention to my problem - a flat tire that I hoped could quickly be repaired or replaced, even though it was late in the day when I arrived. The manager explained that his Technicians were busy, but he took the damaged tire, found the hole, plugged it and put it on the car, taking off the spare and replacing it into the storage. When I asked "how much?", he kindly said, "No Charge!". Will I go back to University Tire? Will I recommend them to my friends? You can bet on it!
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October 2023 by Jacob W.
I went to get my car inspection. It was horrible I knew there would be a few things to fix. They lied right to my face and told me my light didn't work then said it was cause they were foggy the it was because the indicator was wobbly. This was very unprofessional and I Honestly feel robbed of time and money. Please save your time and money and go to any other car place.
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October 2023 by Reed Tolber
I had the pleasure of dealing with Chuck, Melton of University Tire and Auto centers at the Seminole square location who is competent, professional, and goes the extra mile to make sure that your treated well and quickly. The experience was so pleasant that I decided to replace all of the Tires on two of my cars.
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October 2023 by Michele Mutschler
Cameron and crew saved the day for me when my tire blew out 200 miles from home. They were fast, helpful, and friendly, and they made sure I was back on the road so I could get home safely. Thank you! You all are the best!
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September 2023 by Jeffrey S.
I received a written quote for three maintenance items to be done and specified I had a 2011 LR4. I approved the maintenance services and the costs, then as I was checking out they charged me another $55 on top of the $227 quoted price. I asked what it was for and immediately the front desk person went to get Dale the Seminole Trail manager. i asked for a detailed breakdown of these charges. At first Dale said they couldn't provide which was a tad bit disconcerting but I said they need to provide a proper receipt of the services done. They finally said okay and once I was able to review, they charged me and extra $29 for extra oil and $26 for supplies. I asked for justification and even showed them their own quote, Dale became argumentative and condescendin. I asked for his manager name and contact info. He gave me their general 800 number and after asking another 4 times, finally provided his manager name. All we ever bought were tires from them and that's what I would recommend, but I would not use them for any other maintenance or repairs.
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August 2023 by Linda S.
I went for a state inspection. They came up with a $2400 price for brake pads rotors and struts. Crazy amount for unneeded work. I went to a different shop and my car passed. second place said it will need brake pads but Rotors and struts were fine. Stay clear. Especially the ladies. They definitely saw me coming. They got my $20 inch inspection fee. That's it!
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August 2023 by steve branch
Dishonest and sketchy. Paid for new tpms sensors. Found out from a more reputable shop that University Tire and Auto just put new stems on my factory sensors. Invoice indicted new sensors were installed and programmed... Front desk guy also conveniently forgets to include the labor charge until after you ok the repair. Would not recommend. Steer clear. They have the cheapest tires for a reason.
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August 2023 by Rudy Coles
I always go to university tire when I need work done. Rarely do I use other shops UNLESS they are too busy to fit me in. Management and staff are normally very friendly, down to earth and explain any work needed and costs before hand.
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July 2023 by Kelly H
Went for a state inspection of coarse a list of things they want to do. Said needed head lights restored to pass. they said on the phone would be about $20 but then charged over $150 in labor for headlight restoring (which dont look any different) and state inspection. Won't go back. Should be more clear on the cost.
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July 2023 by Valerie Mowbray
I got an oil change on my car today. I spoke with Rob up front and he did a great job getting my car in and worked on right away. The staff are extremely friendly and highly recommend this shop as they always do a great job working on my car.
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July 2023 by MuthaD
Billy is a ROCK STAR!!! Got me back on the highway in a reasonable amount of time. Staff is friendly and polite. I would definitely again
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July 2023 by Kimber Haskins
I have been going to University Tire and Auto located at 200 Seminole Ct, Charlottesville, VA 22901 for about 2 years now. The staff is friendly, courteous, always explain everything to you prior to doing work. I wouldn't take my vehicle anywhere else. I am very pleased with the service I have always gotten and will continue to go there.
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June 2023 by Haley Overstreet
Needed two tires replaced and they got me in the same afternoon and finished all in an hour. Great customer service and speedy! Highly recommend for new tires.
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May 2023 by Thiago Coltro
Polite staff. Great and quick service. Reasonably priced. Managed to get an appointment for the next day. Even noticed I was running low on washer fluid and topped it up for me at no extra cost. 100% recommend.
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April 2023 by Ryan Z.
I had my oil and air filter changed at University Tire and Auto Center (1792 Airport Rd Charlottesville, VA 22911. 4349649002). The quality of service here is very, very poor. Every time I come home, either the oil leaks, or the tire screws of the car are broken. This time when I was changing the cabin filter, they even messed up the ACM program, causing the car to be weak when refueling, and the dashboard light kept flashing. Until I went to another repair shop to check and fix the problem. .. I don't know how many other friends have the same experience as me? Do you still dare to come here in the future? I really dare not come!
