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January 2024 by John Flevarakis
The girls are great. They all help me out fast always will bank with them all ways
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September 2022 by Cristina Baldassari
We have had a terrible experience with the Charlottesville branch who misled us regarding a HELOC. This was our first experience with this type of loan and we relied on members of that bank to help us. Instead, they took advantage of our lack of knowledge and left us with way higher interest rates than we expected. Beware!Posting a follow up comment. Renne from Customer Care and Susan from Atlantic Union were very helpful resolving our issues with the HELOC loan. I especially appreciated Susan's expertise.
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April 2021 by Ryland Dickman
I made a deposit at this location and also visited the notary. Everyone was efficient and polite. I think that this might now be my favorite Atlantic Union location.
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January 2021 by David Tilburg
trying to charge me 10$ to cash one of their own checks ...
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March 2020 by Leigha Barton
This morning we walked into the Forest Lakes Branch of Atlantic Union with a $27,000 check for my friend to open a new account with. Knowing not all funds would be released we made it very clear that because we were in desperate need of this money, if funds couldn’t be made available in part, we would just take the check to Chase where it was drawn from knowing they would. I myself have an account I opened in January and had been pleased up until today despite many others telling me different.
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August 2019 by Nathaniel Johnson
A great bank, all the services you need and want. The best online banking, it is convenient and user friendly, has mobile check deposit. Is there 24/7. Lots of locations in addition to the online banking. Free checking and checking with interest. Always friendly and helpful.
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November 2018 by Abdul Lutfi
Horrible customer service. Closed my account.
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July 2017 by Geordi Mazzone
I worked with Robert at Union to get my first mortgage and he was very patient and helpful. He quickly responded to my emails/calls and made the whole process quick and easy. I found Union, who I have banked with for years (and really appreciate the level of customer service I get) to also have the best mortgage rates. Thanks for all your help Robert! I definitely recommend working with them.
