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October 2023 by dal0000
Vanessa the salesperson was great. She was honest and straightforward which is what I respect.
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August 2023 by karen Surber
James Warner was great to work with. My car lease was almost up and he was on the ball calling me to get things done. It was so nice seeing as the salesman I worked with before was no longer working for Subaru!
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August 2023 by Jeff Tang
Want to take a moment to shout out Tyler at the service center. First of all, he's a genuinely kind and knowledgeable and laid back person and that makes him wonderful to work with. Beyond that though, he recently went above and beyond when my Forester needed some unexpected repairs. He advocated for me and was able to help me get back on the road. Without his help, I probably would have ended up selling my car, but instead he he'll have a return customer for some time to come. Many thanks Tyler!
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August 2023 by Phyllis Yensan
Honestly, we dreaded looking for another car but decided to start with Flow Subaru. We were so glad we were met by Kevin Chisholm. He treated us with respect and listened to our questions. He was well informed and extremely helpful. We never felt subjected to the high pressure we endured the last time we went through this process. Everyone we met was kind and efficient and helped make purchasing a car a much better experience. Thank you Kevin!
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August 2023 by Gwyn Conway
Had a very positive experience with a recent Subaru service thanks to Vicki. She was personable and explained everything really well. I had a brief interaction with Juan a year ago about a concern and he was also very helpful.
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August 2023 by William Craven
Pleasure working with Rick. Communicated with us throughout the process and took the time to explain all the vehicle’s features before I left the lot. Thanks Rick and Flow Subaru!
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July 2023 by David Mount
Vicki at flow Subaru was absolutely amazing! She was extremely communicative about the work that needed to be done and got my car in during an emergency because I was just in town for the 4th of July holiday. I would highly recommend Flow Subaru for anyone in the Charlottesville area that needs a Subaru service or repair!
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June 2023 by Corey Jarvis
James Warner was super helpful to work with. Bonus points for being entertaining as well. Whole staff was actually very great!
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May 2023 by John Sanborn
Went to Flow Subaru to purchase a Subaru Legacy. Worked with Kevin C. the Subaru Sales person. Great Experience. We purchased a used 2021 Subaru Legacy, one owner. Good price. Everything went smoothly from test drive to getting financing and all the paper work. Thanks to Kevin C.
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May 2023 by Everett Stratton
I went there to buy a used Forester, Rick McCormack asked me to try an Outback, loved it, bought it, drove it to Ashville, NC. Great ride, feels safe Thank you Rick.
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April 2023 by Toader Dumitriu
I am wondering how many stars I could check looking at the photos attached. I’ve got the boots oil prints on my Outback’s threshold after I went for a routine service (oil change) on Saturday last week.I want to thank the mechanic for doing that.
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April 2023 by Martha Lee
Best experience with a dealership I've ever had. Kevin Chisolm was awesome to work with and made the whole experience quick and easy. The Used Sales Manager, Tom Zito, took the time to meet and talk with us throughout the sale. Highly recommend them.
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February 2023 by Greg DiNapoli
I really appreciate Tom Zito, the pre-owned Subaru manager has gone above and beyond (and to Tyler in Services) to make sure I am happy with my recent purchase of a 2011 (5-speed manual) Forester…a hard to find gem I absolutely love. Thank you Tom!
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February 2023 by Mark Czmyrid
A great place to buy a vehicle tremendous car buying experience really want to assist customers nice atmosphere. Great overall dedicated customer service based hard working team ?
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February 2023 by Dale Galter
Great customer service!! Chris was excellent. Prompt and repairs done quickly. Answered all my questions