-
August 2024 by Goatherd
Took my car in for state inspection, was told it would take about 1.5 hrs. So, I stayed to wait. It took 2.5 hrs! I could see into the shop from the window. The men worked very slow, and one was drinking what appeared to be a beer. I mentioned that it took really long and got a lame excuse about waiting on paperwork. I’ve never had it take this long before at other places. I don’t reckon I’ll use them again, or if I do, will figure on twice the time.
-
July 2024 by Annette Porter
Total Automotive has been a golden nugget to find. All of the employees are honest beyond measure, knowledgeable, and don’t try to pull a fast one for tacking on repairs beyond what you come in for. They will let you know only what needs to be repaired and will also tell you what can wait. Their prices are fair and competitive, and I definitely come out lower than if I took my car into the dealership for repairs. You can’t go wrong with Total Automotive.
-
March 2024 by Matthew Holland
Consistently excellent service and nice staff as well. Only downside, they are busy for a reason!
-
March 2024 by T.C. Howard
I started using Total Auto Service on the recommendation of one of my adult granddaughters, who had been using their service for a while. I started using them after other repair services were unsatisfactory and tried to rip me off. Over the past couple of years that I've used Total Auto Service, I've been very satisfied with their quality of service and prices.
-
March 2024 by Stephen Gallagher
Great shop. Worked with us on a difficult major repair, and were easy to deal with.
-
March 2024 by Christopher Sims
Owner is jerk. Very rude. Parking is cluster #%&@! Will never go back..
-
December 2023 by Ewa Ade Aborode
A friend recommended this company to me. I called to make an appointment but they were booked. Staff were very friendly and offered to schedule a later date. I needed to have my car looked at right away so I took it back to Aamco Transmission. I didn’t realize they do most car care. I’m glad I did.
-
December 2023 by Grace Dwyer
Great place to get a state inspection done!
-
December 2023 by Matt M
This place is awesome! My son was driving his older car down I-64 when an oil light came on and he had no idea where to go. Chris said he would at least check it out for him , so he drove there. So very nice of them to inspect it, and topped off the oil for free! Very good people work there!!
-
November 2023 by Eric Chang
Chris is the most friendly guy ever! I have always had a good experience with Total Auto. Very reasonable prices!
-
October 2023 by Josh Mills
I love this mechanic shop. They are honest with diagnosing and always do a great job. I send everyone I know here all around great shop with great customer service, great mechanical service and great all around vibes. Best shop in Charlottesville
-
August 2023 by Oscar Perez
Got me inspection-ready in a day. Great service!
-
August 2023 by Gabe Andersen
Were nice, but issues abound with their vehicle repair job.
-
August 2023 by LaQuan
I've been going to this place for a very long time now. They are very dependable, reasonable, and with decent prices.
-
August 2023 by Kristin Skidmore
Always honest!! Always efficient!! I appreciate you guys immensely.
