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“Despite some hiccups along the way, Mike pulled through and took such great care of my car to ensure it was better than when I brought it in. He talked me through every step, knowing I'm not sure about car repairs at all, and yet did a fabulous job going above and beyond for my vehicle. I truly appreciate the care and concern this shop has towards its customers!”
“I felt so at ease at Settle Tire. Wayne, Vincent and Greg were a delight: very informative, funny, interesting and professional. Jackie their driver is a dream to chat with on the way to my work or being picked up after work. I trust these men implicitly! I look forward to checking in with them next time!”
“My appointment time was honored in a prompt fashion. I was greeted in a timely fashion upon the entering the facility. I was not pressured to purchase any services that were not necessary, and I was given appropriate recommendations about the care of my vehicle. Also, the interior and exterior were clean, and I was made to feel like a valued client.”
“From my phone call to make an appointment to paying the invoice everyone was professional, kind, knowledgeable and completed the work in a timely manner. This is what keeps me retuning to Scott’s Ivy Exxon for all my automotive needs.”
“Total Automotive has been a golden nugget to find. All of the employees are honest beyond measure, knowledgeable, and don’t try to pull a fast one for tacking on repairs beyond what you come in for. They will let you know only what needs to be repaired and will also tell you what can wait. Their prices are fair and competitive, and I definitely come out lower than if I took my car into the dealership for repairs. You can’t go wrong with Total Automotive.”
“They are always busy because of their excellent work, honesty, customer service and willingness to work together for great solutions at a reasonable cost. Did I mention they are SO awesome?!”
“I took my 2018 F150 to Masters Auto Body to have some gunk that had gotten on the chrome and paint removed. Now this was not a easy job because I had worked on it for two days straight and had made very little progress. Jeff looked it over and quoted me a price of $60 dollars and I took it back the next day for him to do the work. I gave them a call later that evening and was told that they needed more time and kept it another day which was fine with me. I went to pick it up expecting to pay more than the estimate because of the extra work but was told that I only owed the estimated amount even with the extra time and work. Now that is something you don't see every day, a business that stands behind their word and work and the truck looks like it came off the showroom floor at the dealership. I recommend Master Auto Body for all body work and will use them again in the future.”
“Just moved to Charlottesville and went here to get my safety inspection done. I emailed to schedule an appointment and showed up first thing in the morning. The inspections take about 30-45min and I opted to wait. There is a great little waiting area with snacks, coffee, and tea. Free WiFi and a public computer if you need. Sadly I ended up waiting 2 hours, but I didn’t have anywhere I needed to be so it was ok. When I checked out, they were very apologetic for the wait and waived the inspection fee for me.
Overall great service, kind people, and nice waiting area. I will be returning!”
“We visited our friends here and found the tire pressure dropping on the way to the friend's house. The friend told us that this is the one that they always see when passing by but never tried. We decided to try as this is the closest hope and it will be 5 pm soon. We walked in with a tire presseure at 13, Jeff was in. He lifted and took out the problematic tire, tested it, and found it was the vault problem. He replaced a new vault for us. He did all this within 7 minutes. We were charged 20 bucks. And we left in 15 minutes. I told Jeff that he will see my review soon and I typed when my husband is driving back. I feel Jeff is those plain, hard working, calm and kind handy men, and I deeply appreciated what he has done for us and shown us what Charlottesville is. I am even a little bit jealous that Charlottesville has such an auto place. Please go to him if you have any problems with your car, not walmart or costco. He is reliable and you will not be over charged.”
“Thank you for staying after hours and providing exceptional service and fair pricing on tire repair. Continued blessings to your company .
Zeus Logistics LLC”
“I own Charlottesville Gutter Pros and our shop is right next door to Jenkins. What a gift!! They service our entire fleet: Fords, Nissans, Chevy, and even our staff’s personal vehicles. I love their hours (open at 7am, open till late, and open Saturday) and they maintain a pretty fast turnaround most of the time. We haven’t had any negative experiences since we started 2022. Their office staff are sharp and on the ball. Very grateful for Jenkins and I recommend them!”
“Caught a flat tire near Marshall Tire and Auto, was able to drop it off minutes later and have it fixed before my lunch break! So friendly, yet professional with very honest prices. Thank you so much for your care!”
“I would highly suggest Finley’s to anyone over going to the dealership! They are soo kind and accommodating. They are also very reasonably priced and even test drive your car after to make sure everything is safe. I will definitely go here for all my car servicing! Thank you again.”
“I had a flat tire and needed the spare replaced. From the time I pulled up to the time I was ready to leave was less than 10 minutes. I was shocked that they could get my tire replaced and me back on the road so fast!”
“University Tire & Auto on Airport Road worked an absolute miracle for me. We’re from Detroit and were driving into town for a wedding when, just a mile-and-a-half from our hotel destination, a fire hose fell off the back of a fire truck and three of us behind it ran over a coupling and destroyed our rims. This occurred late on a Thursday afternoon. So early Friday morning I went to Malloy Ford to see if they could get me a new rim, and they weren’t able to get one until the next week. That didn’t work because I had to be back on the road to Detroit on Sunday…I had to testify in a trial on Monday, so I had no flexibility. They referred me to University Tire. I dropped the car off there, and the rim couldn’t be fixed, so they started checking around town for one. The closest rim available was at a junkyard 100 miles away, so they cheerfully went and got it and had my car done by the end of the day. Keith was amazing to work with…he understood our big predicament and worked like hell to help us out. I cannot say enough about Keith and his crew there, and offer my unconditional recommendation if you are considering them for service on your car.”
9:30AM - 8:30PM
3171 District Ave, Charlottesville
Tire Dealers
“I had to come on and rave about how awesome our Charlottesville Costco is - especially Simone from the Tire Center who saved me soooo much today!! I thought I had a screw in my tire and wasn't sure if they needed to be replaced (good ol AWD vehicles). While walking past the tire center, Simone asked if she could help me and I explained my problem. Without missing a beat she asked which vehicle was mine & went to see with her own eyes. (PS - I have absolutely just interrupted her workday flow and I'd never know it from the BEYOND accommodating way I was treated).
After inspection, she discovered it was an extremely lucky situation that required her only to remove the pin and there seemed to be no leak. BUT NO - SHE WAS NOT DONE BEING AMAZING - Simone went in to get soapy water and checked to make sure that no air was escaping and saved me 4 NEW TIRES. Y'all that is no small expense when I was just told I'd have to replace them all by another company!
Just had to come on here and say thank you to Simone - you absolutely made my day & your kindness was felt throughout the whole process. Thank you Simone, thank you Costco Tire Shop, thank you again to Simone - I am so glad to have such an amazing Costco in Charlottesville to count on. And they are only made great by the employees that make them that way!!”
“Went in last week to inquire about (long-overdue) new tires for my 2009 Honda CRV, and was helped by LT. He was so understanding of my tight budget as a teacher, and steered me towards a great sale that was happening this week on a highly-rated set of Goodyears. Had my appt today, and was in and out in less than 2 hours with great customer service from LT and his team. Thanks guys! Will be reaching out to higher-ups to let them know how awesome your team is, despite staffing difficulties.”
“Speaking with complete objectivity as a new and thus far one-time customer: KR&AR was recommended by another local business (tires) I have used for years. KR&AR did my car body work and trailer frame reinforcement with excellent skill, fair pricing and optimal attitude (as such, my sense is something fishy about the negative review post).”
7:00 AM - 4:00 PM
140 Newhouse Dr, Charlottesville
Tire Dealers
“We had a flat on I64 and needed a replacement tire as soon as they could as we had 3 more hours of driving left. They ordered the tire and had it installed in the time they estimated. Everyone was knowledgeable and helpful. Good folks who took good care of us!”
“Brandi and Jared are wonderful. Great communicators and quick service. I don’t ever get the sense they are “over-selling”. Could not ask for better service or place for my car”
“Dale and Billy provided exceptional service to not only all of my vehicles but also to myself and all of their customers. They went above and beyond, exceeding all of my expectations. I highly recommend University Tire and Auto Center to everyone!”
“Incredible experience! From the beginning as I sent emails asking for quotes on tires, the responses were quick and detailed. Adam was so helpful, kind, and informative. He offered great guidance in helping me decide on the tires. When I dropped off my vehicle to get the services I opted for, I received a call from Brandon and he was the same.....so helpful, kind and informative. There were some issues that were found with my car that needed attention (brake fluid, battery, etc.) and he explained all of them without any pressure at all for me to have these corrected while they had my car. I did not feel as though I was being hassled to do any of the suggested replacements (I did go ahead with some of them). He took time when I picked up the car to answer questions I had about my upcoming inspection as well. I was very pleased with the service I received and will recommend University Tire and Auto to others as well as continue using them for myself in the future (although I hope not to have car issues anytime soon).”
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“Airport auto was able repair my truck earlier than initially scheduled and the total for the repair was slightly less than initially quoted! It is my primary work vehicle so this was very helpful,”