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August 2024 by Diann Begert
Taylor’s Autobody is the only place I would ever take my car for repair!! Marcie & her staff went above & beyond repairing a scratch that was down to the metal on the hatch of my BMW X3. This shop is amazing & stand behind their work. Search no longer for the most reliable & caring service to their customers!
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August 2024 by Megan Kern
I had an incredible experience with Taylor’s after my car accident. They more than proved that they do not work for the insurance company and they are there for the customer. Marcie was amazing to work with and had the knowledge and experience beyond any body shop I have ever dealt with. Her knowledge of the insurance system saved me thousands of dollars and she was the main reason I was able to replace my totaled vehicle.
I will be a customer for life (although I hope I never need them again)!
I highly recommend Taylor’s! Being a family owned business is an added bonus to this great business.
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August 2024 by Roberta Brownfield
I can’t say enough about my experience with Taylor’s Auto Body Shop! I had someone hit me In Barracks Rd and I took my car to get an estimate. The man who looked at my car was excellent and said he didn’t think it was too bad. He took the car and 5 mins later came back and said it was all fixed! The marks on the car looked much worse than they were and he took care of the problem with no charge. He could have told me the repair would cost a lot and I wouldn’t have known the difference. Friendly, knowledgeable, fair…how refreshing! A well deserved tip was given but not asked for.
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August 2024 by Megan P
⭐️⭐️⭐️⭐️⭐️
I recently had the pleasure of working with Taylor's Auto Body after an accident, and I couldn't be more satisfied with the service they provided. From start to finish, they demonstrated a level of professionalism and care that far exceeded my expectations.
The team at Taylor's successfully repaired my vehicle, and it now looks as good as new. What stood out to me the most was their attention to detail and commitment to quality. Not only did they restore the exterior damage, but they also identified that my car needed a new radiator. They took the time to explain the differences between an OEM and a generic part, allowing me to make an informed decision. I really appreciated their thoroughness and transparency throughout the process.
Communication was another area where Taylor's excelled. They kept me informed at every step, often more so than my insurance company. I always felt like I was in the loop, which gave me a lot of peace of mind during what could have been a stressful situation.
The staff was consistently courteous and respectful, listening to my concerns and ensuring that everything was addressed to my satisfaction. When my dad and I came to pick up the car, we noticed that the passenger side was missing a weather guard and a few bolts. We called Taylor's right away, and they immediately had us bring the car back. The office manager took full responsibility, ordered the necessary parts, and made sure everything was fixed within two days, with no extra cost to us. It was refreshing to see a company own up to a mistake and handle it with such professionalism, especially when many other shops might try to shift the blame or make the customer pay out of pocket.
One small but telling moment was when a large box of Crumbl Cookies was delivered to their office while I was waiting for the weather guard to be installed. Instead of keeping this generous gift to themselves, the staff kindly offered cookies to everyone in the waiting area—a small gesture, but one that really speaks to their customer-first attitude.
In conclusion, Taylor's Auto Body has earned my complete trust. Their exceptional service, combined with their honest and respectful approach, has made them the only auto body shop my family and I will ever go to. If you're looking for a place that truly values its customers, Taylor's Auto Body is the one to choose.
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May 2024 by Marie Bruggeman
Absolutely incredible experience! For an unfortunate situation of needing car repair this business made it painless. From their almost to the tee estimate, to the communication , to the washing of the car outside and cleaning the car inside, to the delivery of my vehicle to MY HOUSE I will ALWAYS use this business. Thank you for the care!!
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May 2024 by Pamela Powell
Great experience from beginning to end! Marcie and her team are awesome. Everyone that I came in contact with were professional and treated me like family. They go above and beyond to get the job done. My vehicle looks awesome. I highly recommend them and would score them as a 10 not 5?
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May 2024 by Skyler Davis
I needed a last minute repair done in the same day, and they got me in close to when they close for the day. Friendly staff took care of me like I was family. Great experience.
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December 2023 by connie knight
Excellent service. Unfortunately, I have had to use them multiple times in the past 10 years. Friendly, easy to work with, keeps me updated on the work of my vehicle. Jamey Moneymaker is trustworthy and did great workmanship on the vehicles for my family.
Marci is super to work with. Very informative and a caring person.
Will not and have not taken my vehicles anywhere else for body repairs.
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November 2023 by Stacey Norris
I used Taylor's Auto Body Shop recently; they repaired my Mini Cooper's hail damage. Their customer service was outstanding! They proactively reached out to me right after my insurance evaluated the damage. When I brought my car in, they refused to let me Uber... they drove me to work. They were efficient and got everything done faster than originally anticipated. And EVERY employee I came in contact with was so friendly. So many of them have been there for a long time, which speaks to the healthy culture of their business.They did a great job on my car, and even washed her before returning her to me.I hope not to need repairs any time soon, but I will definitely use Taylor's again should I need that sort of assistance.I would give them more than 5 stars if I could!
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October 2023 by Gaye Anderson
Nice people.
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October 2023 by Dawn B.
I want to give a shout out to Taylor's auto body! After a recent accident, they repaired my car, and It looks as good as new. They were on top of it from the very beginning, and kept me informed. The biggest bonus was they had it ready two weeks earlier than expected!!! They also washed it and cleaned the interior and trust me it needed it!
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October 2023 by Cameron Crounse
Wonderful experience, very professional!
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September 2023 by Michael Tucker
Professions. Vince will give you an honest, knowledge based, appraisal.AND THEY HAVE A "FRAME SHOP" (with people who are trained to use it).
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August 2023 by John Kauffman
Great job
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August 2023 by Sarah Gaskins
Friendly staff
