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November 2023 by Mark C
Walked in with my wife. Very friendly. Impressed that all the clothes were hung and stacked in size order.
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September 2023 by Chandra Byrd
Ran in as I had a spot on my shirt, chose wrong color paid for it.Changed and then looked in mirror...terrible color on me. So I found another shirt and exchanged it.Important meeting already stresssed and the sales lady was so rude . Condescending.Sad the store was large and had a better selection than ours.
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June 2023 by Paula Brunac
I just love Talbots and Susan is the best. She is always so helpful and honest about what looks great on me. I really appreciate her. Talbots is lucky to have her.
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June 2023 by Margie Callahan
Always professional and friendly service! Great sales too. ?
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February 2023 by Stephanie Hess
Returned several items that I bought online today. The sales associate was not very engaging. No smile, no "how are you today?", nothing! Just took the items and processed the return. This is the third time in 6 months that I have had this experience. One time a few months ago when I returned a pair of pants, I commented on the poor quality of the pants. At which the sale associate helping me quipped "Don't blame us, we have nothing to do with the quality. Again, no smiles. Talbots, if you want people to shop in your store teach your associates good customer service.
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October 2022 by Lisa Coleman
Awful customer service. No one greeted me. Two associates were too busy gossiping about another employee near the back of the store to help customers . When I went to check out I had to find someone to check me out. That employee was busy doing something with her cart and went and got another employee, that employee told me twice “hold on” , I just kept standing there finally a third employee came to ring me up. She asked me in a very unfriendly tone “Is this what you want?”From what I witnessed everyone was busy doing a specific job around the store (straightening and putting back clothes) but very little focus was placed on the customers.
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November 2021 by Crozet Virginia
I’ve never once been greeted when I went in to shop, asked if I needed another size…nothing. Totally ignored until checkout when maybe someone will grunt at me. Multiple times. I find it rude. It’s not like they were busy. Or had anyone else in the store.
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January 2021 by Micah Stevens
Like the store layout, very clean and easy to see and find things. The staff was super friendly and helpful. They helped me to pick out items that my wife will be happy with.
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December 2020 by karen ballard
Had nice clothes and a lot of variety...good sales...very kind concientious employee. Well displayed merchandise and very clean store
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August 2020 by Dwight Prince
I went looking for a suit today with my husband. My husband and I went into the area where the dressing rooms are and I entered a room alone and tried on a suit. I came out to show him and an employee came out and asked him to leave the dressing room area. It seemed like one of the older white women In the store complained. My husband is not white. It felt very weird. If men aren’t allowed in the dressing area perhaps there should be a sign. Either way, we were made to feel uncomfortable and I decided I didn’t want to spend $400 at a store that made me feel that way.
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January 2020 by robert alldredge
Beautiful store & great service!
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December 2019 by carolyn brooks
My favorite place for jeans.
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November 2019 by Pat Stouffer
Love this place! Everyone always helpful. Feels like a family boutique.
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October 2019 by Carolyn Napier
Friendly employees.
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August 2019 by Kathy Turner
I love the store and the staff are so fantastic. They act like they are excited to help you get the things you want. I am delighted and will keep citing back without any reservations.
