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February 2024 by Ten2 Wellness
I was completely WOWED by the customer service I received from Ashana Shakya (in the printing department) to the point I asked for her card. She listened to what I wanted to accomplish, had several great/clever suggestions on how I could do what I wanted and then got it done quickly. All with a very pleasant, calm demeanor. It was evident she knew her job inside and out and easily helped another employee without missing a beat. I would give more than 5 stars if that was an option.
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January 2024 by Katherine Gossett
Pit of despair!! Workers are unfriendly, slow and nowhere around to help answer questions. Place is messy and unorganized. My prediction is that this and many other staples will go out of business within the next 5 years.
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January 2024 by Timothy Smith
Terrible service when trying to drop off a pre-labeled UPS package. Our label was for UPS Surepost, which travels across country via UPS, then last mile delivery by USPS. The employee told us to take our package up the hill and drop it off at the USPS package dropbox. They then scanned the USPS barcode on the label, and tried to convince us that we need drop it at the post office. When I pointed out they scanned the USPS barcode, not the UPS barcode, they argued with me that they scanned the correct one. This employee claims to have worked at Staples for 10 years. If this is true, I truly hope Staples will provide more training for this person so they can be more helpful and accurate in the future.Frustrating experience- I do not recommend this location.
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April 2023 by Nicholas C.
I don't leave reviews often; but, I came in on a Friday just before closing looking to use the self service printers and got halfway through my project before the machines stopped cooperating. Had to ask for help and Trae did everything he could to make sure I got what I needed. Real standup guy.
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March 2023 by Patrick Richardson
They always have what I need in stock. Great customer service.
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November 2022 by DulceEt DecorumEst
This is a review for the passport photo experience ONLY. I mean I printed a few sheets and it went okay but I want to single out the passport photos.The guy they have there is great. Conscientious, calm, and very willing to work with you. Patient too. It was a real nightmare of a time going back and forth to fedex office, CVS (unspeakable horror), and finally to Staples.Really if you want good passport photos and want to make sure you don’t look horribly blurry I recommend coming here. Don’t know how the other workers are but the man who served me was great. Beard, big arms, ex military.
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August 2022 by Matthew Lovett
Outstanding service in the package mailing department. Great recommendations, saved me money and got the job done.
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August 2022 by Matt and Courtney Browning
Austin, the Print Supervisor, was highly competent and helpful!
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June 2022 by VA LIFE
Everything we’ve ordered has always been great Tim is always helpful with any pick ups
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September 2021 by Valerie M.
This is my favorite staples in town and it is in a convenient location. Parking is right in front and it is always open. The service here is great. It is never overloaded, fully stocked, and the staff is extraordinary. I use this location for shipping all the time, it is self service and you can even use their packing tape. The have UPS come svery day by 4pm and it goes out quickly. They occasionally have USPS come but don't rely on them for a speedy pick up. It is open until 8pm and the printing service is self serve so if you run out of ink at home come here. They will also laminate your vaccine cards for free!
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May 2021 by Stephanie Weldy
Just purchased an office chair and the team in the store was kind, helpful, and efficient. Thein-store chair selection was better than I’d hoped for. Price was reasonable, too. What more can you ask for!? Thanks Staples team!
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November 2020 by Naija Book Zone
Good customer service
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October 2020 by Eliot Fendig
Went there to do a print job from an email attachment, using a self-service printer. Instructions were clear, procedure was straightforward, and no human interaction required. Quality output.
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October 2020 by Jorge Favela
Nice place
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September 2020 by Brian D.
I was recently in Staples to fax many, many, papers to a bank. The lady in charge of "printing" was enormously helpful and made the procedure extremely easy.
