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July 2024 by Reese
Awesome. Employees are great
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July 2024 by Damon Galeassi
Staff was knowledgeable and sincere in their roles. They got it done in a timely manner. They fixed my computer and my wife's, and made me feel like I could depend on them for future problems.
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July 2024 by Isolina NunezAnderson
associates in the tech department and cashier are always very helpful. The new cashier from Fluvanna County help us with phone.
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June 2024 by Pat Callahan
Very friendly and knowledgeable staff!
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June 2024 by Cheryl Megginson
Charlottesville, Virginia. The young person who helped me was extremely helpful, supportive, knowledgeable and kind. He has helped me before, but I never knew he was a manager. The store was organized and clean.
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June 2024 by Lyndele von Schill
BIG shout-out to Ahmonie who went out of their way to make sure that my passport photo was perfect. The entire experience was painless, quick, and actually fun. Ahmonie is a gem. If Staples really cares about customer service, HQ might want to chat with Ahmonie about how to do it right. BTW: the passport photo came out brilliantly. First time.
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June 2024 by Cynthia Moore
I appreciate the Staples store downtown & some of the steady helpers like Armaonie who go above and beyond to solve issues. You carry my favorite journals. I would really miss this store if it weren't there.
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June 2024 by Ringo Swartz
Charlottesville Staples (Mcintire) does a good job binding unbinding documents at a reasonable price.
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May 2024 by Sam Ra
Murkey or whatever his name is, the tall black guy is faaaaar away from being professional.
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May 2024 by Aliyah Cotton
Going to this Staples is hell. 2/3 of the printers are almost always out of order and there's never anyone manning the printing/copying desk. A 5 minute task at Staples takes 20 minutes, minimum
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May 2024 by Beza Bisrat
NEVER GO TO THIS STAPLES. It’s severely understaffed and the staff they do have are unreliable and rude. During my most recent visit, I called to check on my business’s printing order that I was ON THE WAY to pick up - the clerk told me a big order came in last minute and that my order was cancelled. He offered no notice, no solution, and no support. I’ve had too many bad experiences at this location. Spend your money elsewhere.
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May 2024 by James Fishwick
John Grisham was there today buying an obscene amount of cheap Bic pens. Armloads of pens. Bucketfuls of pens. Cascades of pens. I asked him, "so you doing some writing this weekend?" He said, "No, I like to give these away to deserving strangers" and began stuffing the pens into his handsome,oversized, many-pocketed fishing vest. A few spilled out on to the floor. I reached down to help him regather. "Can I have one then?" Snatching the stray pens he whispered "no" and rushed out to his expensive electric car.
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May 2024 by Bethany Bell
The customer service leaves something deeply to be desired!
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April 2024 by Ishwara Ehab Aref
Came to print out from USB. Tried using copy machines and non can read USB. Tried Laptop, kept giving me errors. Asked for help and was told they’re too busy to print it from their computer. Was asked to wait one hour to get it printed if I wanted to. Very poor customer service. Don’t think I’ll be coming back.
Update: as the staff kept telling me that my USB is broken. It turns out I had the wrong file format and their copy machines won’t read it. I found out about it when I went to another location and knowledgeable employee helped me connect the file type.
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February 2024 by Ten2 Wellness
I was completely WOWED by the customer service I received from Ashana Shakya (in the printing department) to the point I asked for her card. She listened to what I wanted to accomplish, had several great/clever suggestions on how I could do what I wanted and then got it done quickly. All with a very pleasant, calm demeanor. It was evident she knew her job inside and out and easily helped another employee without missing a beat. I would give more than 5 stars if that was an option.
