Shipping Centers in Charlottesville, VA

“Awesome customer-focused service! Just needed to wrap my golf clubs & folding cart in plastic for transport as checked baggage on Delta. Other places weren't interested or did not have the plastic wrap. Was about to go to Costco to buy a bunch of Saran Wrap and do it myself when I found Blue Ridge. They said to "bring your stuff and we'll figure it out". And very reasonable charge for their help! Highly recommend!”

“I just recently found this place, and I am so glad it's there.It's a lot more convenient that having to go to the post office, as they are a 5 minute walk from me.They have everything you could need related to shopping or mail, and they have always been very helpful.I saw another reviewer mention there were always lines or lengthy waiting periods. Personally, once there was a few people, once there was one person ahead of me, and the other couple times it was just me. But, that's just been my personal experience.”

“I just want to make sure that anyone reading this understands that it was not, nor would it ever be, Denise, the personal working behind the counter.I actually heard about this upsetting situation from someone whom witnessed it & the upsetting experience was that there were those in line waiting that were impatient & aggravated.Which is of course so humiliating & a very sad state of civilization we find ourselves living in/under.Now… the folks in line may have had an awful day and maybe were unaware of the pain they caused to your mother (at least I wish that was the case); but it might just be plain old cruelty & impatience from those waiting in a line for their turn.I am in NO way excusing such mean speaking or lack of compassion but it’s so essential that everyone knows that the woman whom is there most days; would never ever (for very personal reasons even) make fun of someone struggling to communicate. And in fact even though she may have had a lot of pressure on her to move as fast as the woman whom was having w challenging time/communicating; I am certain it ssd not Denise/the woman taking care of the customers needs whom was hurtful or making fun of the woman struggling.I feel so strongly that I want the daughter whom is reading this to know that the working woman there is a completely capable & extremely kind person.If anything; I can imagine she went out of her way to make sure your mother felt respected, & also assuredly went above and beyond her needs to attend to your mothers needs..I have been in the position of your mother (not at the store) but in my life and it’s really so upsetting and influences how we feel about our future even.I just wanted to clarify that Denise is an exceptional and wonderful person .She has made my life so much better because I can count on her abilities that I am awed by.She has so many responsibilities to handle at once with pickups from UPS and Fed Ex mixed in with all the key codes & finding the least expensive way to send any package or envelope.I am always expecting she will run out or steam but she does not and I’m staying with mailbox express as long as denise is in charge when she works there.It’s appalling that people sometimes really forget the intense impact that they have and hurt another/others.I just wanted to assure you i it was not Denise and she was upset by witnessing this cruelty too. I hope you will consider the potential of my understanding since she is such a kind, Intelligent & thoughtful person.I was so upset when I saw how upset she was and how she couldn’t make it understood that she was not in anyway rushing your mother or making fun of Her.Now I have to get an hour of sleep before my overnight delivery arrives.I write this to clear up any misunderstandings because she/Denise is such a kind person & i for one; would be very disadvantaged if she was not my ‘go to’ contact person .There is a little or big fan club of denise out in the world of those whom know her from the store.I hope you will reevaluate the input I shared and consider that you may have just been momentsrily consumed by humiliation and it not always easy to know where such feelings are being Aimed from/./at.I feel so grateful for willingness to help me and oftenGo above and beyond the call or duty because she is built this way.Sincerely,Tammy - a happy and relieved customer . I know she has to have her life but I wish we could clone her so she’d always be there even if life takes her in some other direction.Thank you Denise..I am so appreciative of your help just yesterday!!Sincerely,Fully thankful customer tammy here.”

“Excellent customer service. They went above and beyond what was required to help me get my return made. I will definitely make them my package store for future needs.”

“Staff was knowledgeable and sincere in their roles. They got it done in a timely manner. They fixed my computer and my wife's, and made me feel like I could depend on them for future problems.”

“I use the UPS store at Forest Lakes and every body is most helpful. Today Harris assisted me. He was friendly, respectful , patient and knowledgeable and I felt my business was appreciated.”

“The service here is fantastic, especially for a shipping service.

I have never met a FedEx employee as kind and helpful as Christina. She is wonderful and made the process, which could have been a headache, very efficient.”

“Great service. Great people in the store. It is rare now-a-days to find a store with employees who care and are helpful. I highly recommend this Staples and I am sure other Staples stores are equally as well staffed.”

“The line moves quickly, and Samantha who works there, is an absolute gift of a person! We arrived with our haphazardly prepared giant box with a need to ship on a budget. She helped us navigate the sea of UPS options till we found a way to ship that fit us. All while handling the vast number of other customers efficiently and with a smile :)Sometimes, if not all the time, a single person can make a huge difference!During our time there we noticed all the other staff were similarly kind to us and efficient with others.Don’t jump to first impressions! Yes, the parking area here is absurdly small, stressful and generally sort of useless as it’s always full. Yes, there is occasionally a giant line when you open the door.”

“Literally the most painless shipping experience I’ve ever had. I thought that I was in the wrong place because there was only one car in the parking lot in front of the building. Turns out it is just a hidden gem! The woman working the counter was patient and kind and made sure I was all taken care of! Will definitely be back.”

“I missed a delivery and was told by a virtual assistant to come to this location to pick up my package from the Customer Center. Upon my arrival, the Customer Center was closed. I was able to get assistance from a UPS driver, and he directed me to Tyler. Tyler was a great help in assisting me with picking up my package. Thank you so much, Tyler, for taking the time to help me pick up my package from the Customer Center.”