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January 2024 by Heather Chamberlain
I ordered 12 gallons of paint and came totally unprepared to get them in my car. The men working that day put all of it in boxes and put it into my car. They were incredibly kind and respectful, which I appreciate so much. Also, I ordered more paint and changed my mind about one of them. I called and they were able to cancel that one. The service and paint quality more than make up for any increase in cost.
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November 2023 by Pat Mitchell
I was greeted as soon as I entered the store. The gentleman who helped me was very kind, helpful and knowledgeable. He answered all of my questions and actually explained to me some things about paint, the colorings, etc that I did not know. I highly recommend Sherwin Williams for all of your painting needs!
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November 2023 by Wanda Lambert
I appreciate the kindness and helpfulness that Jonathan provided when I purchased a heavy 5 gallon bucket of paint. He recommended that it be transported in a way to avoid the possibility of spillage. Thank you Jonathan!
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November 2023 by Isaias Cummings
Great Product and your Staff was excellent!
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September 2023 by Davene Wasser
I had no idea that Sherwin-Williams made paint with no VOCs, and also colorant that was VOC-free. I have chemical sensitivities, and the last time I needed to paint my house, we spent a fortune on paint that I could tolerate. I paid at least 30% less than what I shelled out 7 years ago, and the paint doesn't make me sick. Score!
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September 2023 by Brenda Grabb
Very convenient location, helpful staff, and well-stocked paint swatch samples!
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July 2023 by Anita Greene
I went to match some paint on a wall that I had no idea what color it was. So I took a small piece of paint in to have it matched. First few times they got close, but I wanted it to be closer. I went back in and on a weekend and Ryan was working alone. I told him my problem he tried with the machine ,but it was a few shades off. So between working with all the customers, answering the phone Ryan was able to match the color. I was in awe of his attitude and friendly smile, he was great. I am sure all the employees are just as nice, but Ryan is amazing. Seminole Trail store
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April 2023 by John Louderback
Had to get some paint matched for the company I work for,the young lady from Sherwin Williams came by and got it matched up, great job odd color
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February 2023 by Douglas Martin
The Charlottesville Sherrington Williams store has a fantastic, welcoming and knowledgeable staff who went out of their way to give helpful suggestions and recommendations to this novice painter. The quality of the paint itself was the best I’ve used.
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February 2023 by Cville Coffee
Rhonda was so helpful and kind! I will definitely go back again!
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February 2023 by Kathleen Acevedo
Helpful service and great products!
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January 2023 by Sarah
Roland was incredibly helpful, he went above and beyond to help us find the right paint for our project.
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November 2022 by patti Jackson
Went to look at paint colors a couple of weeks ago and the customer service was terrible. There were around 7 employees in the store who more interested in talking and stocking than in helping me. I had to stand at the counter and ask for an employee who was nearby to check me out. Hoping they can do a better job next time and not avoid customers.
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November 2022 by Robin
The customer service at this store is exceptional. We had many questions, all expertly addressed. This particular location and the employees keep the standards we need as design professionals. On a recent Sunday in late September, the people there were awesome. Knowledgeable and helpful. We totally recommend this place and the people who work there.
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October 2022 by Peacock
This review is specifically for an employee named Ryan. That guy is killing it. We walked in on a busy morning and he was working so hard and making sure everyone was taken care of. Sherwin is lucky to be able to employ him.
