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July 2024 by Reese
Love this place. Employees are awesome!!
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July 2024 by Farzana Yasmin Ahmad
Staffs are very helpful here. They always helped me to find what I need. Cheers to them.
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July 2024 by Inna Begma
Great customer service at this location, the girls helped me gather some samples and matched me to a foundation shade I was looking for.
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July 2024 by Heather R.
I went here yesterday looking to upgrade my makeup that I've had for years. I always feel intimidated by all the makeup and makeup brands in the store (plus every few years it seems they change what they call everything like bronzer and contour are two different things and luminous powder has replaced highlight, etc.) and I have no idea what shade I am for foundation. This very nice lady, Rachel, helped me to find an oil free tinted moisturizer for me (wasn't in stock in my shade but it as able to order it with confidence that it will be a match after trying on), she also helped me find replacements for my bronzer, highlight, blush combo that I've had for longer than I remember. I also managed to find a moisturizing lip tint as well! Thank you so much Rachel!
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May 2024 by Rocío Vergara
Fav place in the world
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March 2024 by J J.
DO NOT go here for make up application!! I had an appointment, explained the look I wanted and showed pictures. The make up artist tried to do my eye make up 2x and it was horrible. I finally just walked out. Horrible!'
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February 2024 by Katie H
My daughter went in here with her aunt to grab a few products. I wasn't with her but she told me that the employee kindly helped her find things that would be good for her. She also didn't have enough money for two full sized products and was embarrassed but the employee also kindly and quickly got her the sample size of one of the products and even gave her some samples. THANK YOU for being kind to her. I'm sure the younger kids can get annoying in the store but the fact that she was treated with kindness means so much to me. I only wish I had her name so she could get the recognition she deserves.
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January 2024 by Danielle Schott
I had a wonderful experience at Sephora last month. I missed my chance to complete the feedback survey but I wanted to make sure that the lovely people who helped me are celebrated. Kelly gave an excellent lip facial and helped me find the perfect product to keep my lips moisturized during winter. Jamie greeted me with kindness and was patient and helpful. Rosa and Wendy worked hard to help me find the right colors and products I needed. For someone who knows almost nothing about make-up, I left Sephora feeling empowered and equipped to do my own make-up and feel confident. Thank you to everyone who helped me that day!
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January 2024 by Brandi W
We always have a great experience at this store. Employees are always attentive and kind. The inventory was a little low today (1/2) which is completely understandable given the holidays just ended. Store was neat and organized.
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December 2023 by Danielle Pendergrass
Came to this store on Tuesday, December 12, 2023 and checked out at 3:13 PM. If management reads this, you'll need to know the time so that you can train your cashier to watch her racial microaggressions. Will go into detail with that towards the bottom.Upon entering, I proceeded directly to the foundation section. While I understand that immediate greetings aren't always possible, I was disappointed by the lack of acknowledgment or assistance during my search for products. Despite my attempts to seek help, I found myself navigating the selection without any support, which unfortunately is a familiar experience as a woman of color. I was literally told to "hold on". There was a much better way to state that.After flagging down another employee for assistance, I received help obtaining a sample, but this was the SOLE assistance I received despite struggling with the available choices.However, the most disconcerting moment was during the checkout process. The cashier made an unprovoked remark about the store's return policy, stating, "Just so you know, we don't accept returns without a receipt." This statement was delivered in a manner that felt unnecessary and was not extended to previous customers. Coupled with the lack of assistance and the overall tone during my visit, this comment added to the demoralizing experience.While I hesitate to attribute such experiences directly to racism, the evident disparity in assistance provided to me, the only person of color in the store at the time, prompts concern. It is crucial for your staff to receive training on racial sensitivity and provide equitable service to all customers, irrespective of their background.I hope this feedback can contribute to fostering a more inclusive and supportive environment for all customers. I appreciate your attention to this matter and hope for positive changes in the future.I will be taking the sample of my foundation and buying it elsewhere.
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November 2023 by Laura hincapie
I went to grab a new foundation and the team was so helpful and friendly. Wendy, who helped me, was so wonderful. All her recommendations were spot on, she was very professional and knowledgeable. She was super sweet and patient with my millions of question. I had a wonderful experience thanks to Wendy and the rest of the team who were so lovely. Thank you!
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July 2023 by Sara Abdullah
Good costumer service
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July 2023 by Kendra Moore
Employees were nice
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July 2023 by Parwana Salih
Favorite place to be !
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April 2023 by Falyn Weiss
The staff here are always very helpful and very knowledgable about the products. Everyone is always friendly.
