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April 2024 by Turtle Zwadlo
Great service every time! Very professional, easy to work with, and fair prices. Highly recommended.
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April 2024 by Pamela Wagoner
We are new to the area and Scott's Ivy Exxon got my annual inspection done. Since then, I have depended on them for a variety of services and each time I am impressed by their customer service, accuracy and speed. They are very dependable and I recommend them highly.
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April 2024 by Aric van Brocklin
Scott’s Ivy Exxon is a great resource and repair center for west Albemarle county motorists!Services: Electrical repair
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February 2024 by Leah Garcia-Blanco
I could not have asked for a better service experience. Communication was excellent, their service was professional and done promptly. I highly recommend Scott’s Ivy Exxon!
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February 2024 by Don ONeal
This service station is the real deal: honest, professional, friendly...they even drive you home if you live nearby. Three of my neighbors recommended Scott's to me. I've had brake and rotor work done, and had a tire leak repaired. I plan to use them in the future. Highly recommended.
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September 2023 by Martin C.
Hey, your response from last review was to call... trust me I will because my wife will not.I left a negative review earlier for my daughters car which was sketchy!! I told my wife that I don't know about them and to look elsewhere. They are really convenient to her. They did oil change / tire rotation 3,500 miles ago, she took in for state inspection. They told her she failed because 2 lug nuts were seized (same wheel 2 lug nuts) and would not come off. ... I told her (from past history) to fail her and we would take care of.... They told her that they would not let the car leave because the nuts were loose and not on the wheel... this means that they started backing off the lug nuts and they seized and would not go back or forth..... they OVER TIGHTENED , stripped the threads, crossed threaded and HELD MY CAR HOSTAGE. I had to pay over $500 to get fixed because they said it wasn't there mistake!! It was 100% Scott's mistake!! All the money you guys make, you should invest in a service guide and a torque wrench
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September 2023 by Jessica Flowers
I unfortunately have to give a low review due to the multiple excuses I was given when I took it in for a safety inspection. At first, I was told brake pads had to be replaced and possibly the rotors, but they couldn't tell unless they took it apart, and they were going to charge an outrageous fee just to check. That didn't sound right to me so I had a certified Jeep mechanic take a look and showed them all the pics this place took and what they said regarding the inspection. That mechanic was confused because he took apart everything (I sat and watched), changed the pads even though they didn't need changing, but he assured me my rotors were fine so he didn't change them, which saved me extra money. I took it back here within the 15 days and less than an hour of dropping it off, they called and said they still couldn't pass because of the rotors - something they originally told me they'd charge to check.Though they had professional manners, I knew they were giving me a runaround, which is common with mechanics when a single female goes in for maintenance. After consulting with multiple people, I took it elsewhere for my safety inspection and was given my sticker with no problem. When I told the other mechanic in town what this place said about my rotors, they too assured me that my rotors were fine. I originally chose this place because of the reviews but I will not be coming back here again.
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August 2023 by Blsjd Dis
We used Scott's for our daughters inspection. They were quick, honest, professional and knowledgeable. They explained she needed new tires. They offer a shuttle to bring you home. Which is most appreciated. I will use them for other services in the future for our family. I highly recommend Scott's!!Thank you Scott's!!
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August 2023 by Brad Sheffield
Easy to work with. Fast service. Solid and thorough communication. Even though they are in Ivy, it is well worth the extra drive to get the best attention to m needs and the best service.Service: Tires
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July 2023 by Virginia J
Pro- They can usually get you in sooner than some other places. They have a shuttle.Con- They charge $220 an hour for labor. That is about $100 more an hour than the four other places I called. While I am sure they have their reasons for charging that for labor, it is definitely something that made the repair price for my car above what I could afford. Their prices on the parts I needed were much higher as well. I would highly recommend asking anyplace you go for their hourly rate. Then you can compare it to other shops.
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July 2023 by Aileen Scott
Since Scott moved to Ivy we have taken our cars to his garage. The service is great! We recently moved into Charlottesville, but we continue to take our cars to Scott's of Ivy, because they are the best. Thank you.
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July 2023 by Megan
We came to Scott’s after we went to a VW dealership. We felt a little safer going to a smaller place. They were very accommodating of our schedule and explained everything that was going on (with photos). My car drives much better now. I think they do excellent business and I would recommend them to anyone.Services: Auto battery replacement
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June 2023 by Steven P.
Don't trust these guys. Last year, they said we needed new brakes to pass inspection. Sadly, we believed them and overpaid for brakes. This year, on a different car, they said the same thing. We took it to the dealer for the state inspection and they said, "we changed your brakes three months ago and they're fine. Here's the receipt from that job."When we told them what Scott's had said to us, the mechanic said that's really funny because your other car's brakes were installed wrong and we had to fix them. Bottom line, these guys are not to be trusted at all.
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June 2023 by John Laury
We took our Ford Taurus in because we needed a water pump; however, our contract company did not want to pay for it. But Scotty's employees were very professional, courteous and respectful. I wish we could have been able to use your company. Thank you for your excellent service.Service: Auto interior vacuuming
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June 2023 by Lauren Burton (lala)
Staff are always super sweet and helpful. Thank you so much, everyone!! Some parts for my car failed inspection but for $1340.00... I decided to go somewhere else for maintenance work. Thankfully, I was able to find someone who I only spent $200.00 for the parts to fix everything instead of the above amount. Their online report system is filled with good information as well! Staff 100/10 - Prices 3/10Service: Vehicle safety inspection
