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November 2023 by Kealy M
Recently purchased my first 'real' piece of furniture for my new apt from Shewels Home. I was looking for a couch that was relatively inexpensive but also stylish and functional. CONNIE WAS FANTASTIC!!!! She helped show us all the options in our price range not just for ordering but also went above and beyond to find out any possible floor models available or sales etc. She was extremely helpful and always willing to double check or ask for more information so that we had all the details we needed. Thanks to Connie we found the perfect first couch and can't wait for it to arrive!! I would certainly recommend shopping here to friends as the service and helped we received were 10/10. THANK YOU ?
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October 2023 by Kaylah Holsapple
We had a great experience! Jeremy grabbed us as soon as we walked in the door and gave us time on our own to browse. He showed us his favorite living room set and we ended up loving it and purchasing it. He was professional and very patient with us.
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September 2023 by Jan A.
I am so disappointed in Schewells. I ordered furniture over 12 weeks ago and never heard back from them. When I called them, they had the furniture and we scheduled a delivery for this afternoon. The driver called me at 5:30 PM to ask my address as the store had given him some address thirty minutes from my home, on a street that sounded nothing like my street. I had gotten a chair delivered in late June and it has never worked. Now I am very concerned about the furniture from this store. I no longer trust them, at all.
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September 2023 by Courtney Mendoza
I had an amazing experience at Schewels. Dave my salesperson was the absolute best and very knowledgeable. We went in knowing what we wanted and had made a decision within a few minutes with his help of course. I would recommend Schewels to anyone looking to buy furniture down to a mattress, but first when you walk in ask for Dave! You will not be disappointed. Thanks Dave for such an amazing experience.
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September 2023 by Candace Cowan
The customer service was great. It was a friendly and non-pushy buying experience. The manager went above and beyond helping to ensure that the furniture I bought fit into my vehicle and that I was able to take it home that day. I highly recommend this Schewel’s location.
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September 2023 by Evelyn Nazario
Sales associate, Erika was very welcoming and had excellent knowledge of dinning sets in the store and inventory of what can be ordered. I bought the perfect dinning set for my apartment!Yes, would return to Schewels if I needed something else for my apartment.Thank you Erika Lounsbery!And check out associate, Jessica was also very thorough in finalizing the sale.Thank you Jessica!With sincere thanks,Evelyn Nazario
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August 2023 by Anne Booth
My grandson was looking for a manual recliner and we were lucky enough to find one at your store. Female clerk. Sorry lost her card so can’t remember name, was very helpful and not pushy. Found one he liked and she pointed out there was damage to leather from fork lift. We told her we would take it if they would discount it significantly. Which they did and we were pleased. They wrapped it and loaded on our truck. Grandson is very happy with his chair. Thanks
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August 2023 by plussage
Jeremy came up to us immediately, as we are used to at this store. Without hovering, he was always available to answer any questions we had and was very helpful in finding just what we wanted. Very professional, but friendly. My husband was in retail for many years, but is a contractor now. Good thing, because Jeremy is such a great, relatable person who does his job so well, that my husband probably would have wanted to hire him. Always happy with the service and astonished with the deals. We'll be back!
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August 2023 by Edie Ryan
While the people I dealt with at Schewels in Charlottesville were polite and friendly, I was beyond frustrated with the amount of phone calling and follow up it took to get issues resolved. First, a sectional we purchased and paid for in full, furniture we bought expressly because it could be delivered quickly, suddenly was out of stock and couldn’t be delivered on the date it was promised. After many phone calls on my part, we finally got our furniture a week and a half after the originally promised date. Then a side chair that was purchased in May broke and was reported to Schewels in June, took until August 12 to finally be replaced. This was after many phone calls and messages and a report from their furniture repair company saying the chair couldn’t be fixed. Again, everyone I spoke with was polite and friendly, but there always seemed to be some other person who needed to be checked with and couldn’t be reached to get the problems resolved. The furniture itself is nice but I don’t know that I’ll be shopping there again.
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August 2023 by Lisa Vick
Erika is awesome! I have been buying with her assistance for years. She is personable and helpful. I would recommend her to anyone looking to purchase furniture.
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July 2023 by Michelle Adu-Darko
We were extremely impressed by the excellent services of the whole team especially Erika and EB. We love our furniture and Will highly recommend the store to future customers!
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June 2023 by David Roy Griffin
I felt very comfortable in the showcase store. The John was very friendly and knowledgeable and provided me with the information I needed to make the best purchasing choice. After the sale I received white glove treatment from Dave and I appreciate that he made a Herculean effort to get my product to me when I needed it before company coming at my house.
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June 2023 by Bonnie Lungren
Very helpful sales person. No pressuring. Gave us space to look around without hovering. Good selection of couches and chairs. Good prices.
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June 2023 by Christian Washington
Garrick Cabel took very good care of us as soon as we walked through the door. He showed us the furniture that was available. Give us details on the product and make sure that we were happy. He spent lots of time with us and made us feel at home. We are looking forward to enjoying this furniture.
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May 2023 by Pary Morris
Edit to add details: We've been purchasing furniture at Schewels for over 10 years and the staff is always friendly and helpful. The pieces have all been quality and have lasted many years. They have helpful payment plan options if you need as well. I never feel pressured to purchase, either. Thanks again! -Pary M
