Poor communication, rude customer service, and overall failure to meet customer’s needs. Good job. Y’all just lost a $1000 sale today.
September 2022
I went to Sams Club to get a Sundae. When I want to the order area the lady said that they can't do a sundae because the other lady was cleaning it out and they close at 6 but it was 5:50 and they are required to clean it at 6pm and that's what the lady told me. I was pretty mad because I rushed over there .
August 2022
Thank you to Sam’s Club automotive department for helping me out today. When I left work I discovered a nail in my rear passenger tire. The automotive department took me as a walk in and repaired my tire very quickly. They also corrected tire pressure in all my tires. I appreciate the great service.
