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February 2024 by James Beeman
Excellent service! Great prices and Julian really knows guitars and music. This was my second purchase there. They are my go to music store in Charlottesville.
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January 2024 by Andrew Newland
I went on Christmas Eve looking for a guitar book for my nephew without knowing what I was looking for. The man that helped me was very friendly and helpful in picking out a book.
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November 2023 by Mr Moody
Important to note. Music lessons are an automatically renewing monthly charge.
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September 2023 by C Flores
We rented a clarinet from here for a year. Service was easy and great and the return was seamless.
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August 2023 by Cassandra R
Great customer service. Knowledgeable about classical strings, everything I needed was in stock, and worked quickly to solve a problem I had with my cello rental. Julian, Conner, and Joseph were all very helpful.
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August 2023 by clovr
very good selection, people were really nice. tested out a nice cello as well.
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June 2023 by Echo Striebig
Great music shop with excellent stock and mind-boggling prices! Polite and helpful staff are the cherry on top. From edm to punk to classical, you’ll find everything you need here!It’s hard to fault this chain considering its probably doing more for the local community than the “local” stores, but that’s a whole other story…
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April 2023 by Santino Fernandez
Great place to shop locally for my music needs.
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March 2023 by Adam Luhring
I've been in a few times recently, and the staff were always incredibly helpful and professional today. Julian was very patient helping me find the right guitar case today. Great store!
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March 2023 by Kim K.
Popped in today for some sheet music. While there is not a vast selection, it's responsible for this size store. They have plenty of strings, even Uke and Recorder sheet music. Nice!Folks inside were helping customers and had an upbeat attitude. The clavanova caught my eye on the way out...may have to return to check out the one they have in stock again.
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January 2023 by Eric Nunya
Nice store for various musical instruments and associated equipment. Staff was attentive and friendly as well as helpful.
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December 2022 by Bill H.
Very helpful. I was pointed to the things I needed The price points were reasonable. I'll be bacl
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October 2022 by Cory Trese
The in-store staff at Music & Arts are great. The corporate warehouse and customer service team is extremely suspect.Order IN-STORE not online. Everything I have ordered from people at the store has been PERFECT. Everything I ordered online has been screwed up.One time they shipped me a damaged demo item, claimed it was new and I had to wait a week for a replacement.Good store with questionable corporate operations.
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September 2022 by Jennie W
Paid for lessons. Get reminder email. Show up and first it’s maybe he will show up… then it’s they “forgot to tell the teacher” who “might even have Covid” so what does it matter anyway. Won’t refund us because they don’t do refunds. Won’t help us then yells at a guy “hey do you know piano and teach this kid?” Tried to literally just shove us with a stranger that he doesn’t know teaches piano. **edit to add that the manager found us a different teacher and will give them a second try since they don’t do refunds
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September 2022 by Norman Bean
Service is wonderful and professional, Staff is knowledgeable and is not in a hurry no matter how many people is in the store.I especially enjoy the veterans discount.
