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November 2023 by Elinor Capehart
I had been looking half-heartedly on the internet for a simple inexpensive foam mattress but found nothing. A nearby Belk’s store employee suggested Mattress Firm. I found just what I was looking for in no time, thanks to Roman. No high pressure sales pitches,; he showed me what I wanted and answered my questions. The store will hold the mattress until I am ready for pickup. Plus I lucked into their Black Friday sale price in early November. I liked that the product was American made.
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October 2023 by Alec Moser
Great experience with Shay. She was very knowledgeable and helped us find a great new Mattress and base! I highly recommend talking with her if you have any questions about mattresses and sleeping habits!
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October 2023 by Brian Barber
The store sales support was excellent. Very knowledgeable and professional. The communications and delivery were timely. The delivery team was also professional and provided outstanding customer service and support.
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September 2023 by Bill Hart
Roman was extremely helpful and professional in helping us to choose the right mattress
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August 2023 by Sarah Agate
Michalea was great to work with. Did a wonderful job keeping us in our budget and getting us a great deal on our mattress. Can’t wait to get a better nights sleep! Thank you again!
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August 2023 by Lynne Wright
Shay corrected what was a terrible experience I had at the Harrisonburg store. She was so very helpful, assisting me in getting the best mattress and base for me. She is professional, forthright and honest. She got done what the Harrisonburg store failed to do for me. I highly recommend anyone to her in good confidence. She is accessible and available, and she clearly stands by what she tells you.
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August 2023 by Megan Carter
Shay was terrific with helping us pick out three mattresses, and was very patient with my kids trying each one about 10 times. Good selection and helpful employees who give their honest opinion.
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July 2023 by Karen Katz
I was unsure of which of two types of beds I should choose: platform or adjustable. The store manager, Shea, was very helpful, respectful, and professional. I recommend this store in the Mattress Firm chain (Seminole Trail & Rio Road).I will review again after the delivery and installation.
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July 2023 by Andrew Goldschein
I might have already done a review but Roman was the best! Friendly staff, Saved me money and time, thanks again Roman
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June 2023 by 陈何泽
Roman is the best salesman I have ever met!!! I spent so much time in the store and went back and forth deciding which mattress I would like to get! He was really patient and helpful! Definitely will recommend him!
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June 2023 by James Isbister
Excellent customer service and in stock items that will be delivered quickly.
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June 2023 by Laura Watson
I had such a great experience with Shay my sales lady. She was so very helpful! Felt like she really listen to what my needs and expectations were for the bed that I chose not one she chose. See hee the next time you go in Ruckersville or Charlottesville va locations.
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April 2023 by J Br
Roland was very courteous and professional. He advised me on the most appropriate strategy to achieve optimal sleep quality at my budget. Dealing with Mattress Firm at seminole trail in Charlottesville felt more professional than similar shops in the area. I walked away feeling like the transaction was performed with care.
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April 2023 by Dave Wengrovitz
We purchased a new bed from Mattress Firm at Seminole Trail and Rio Road, and had tremendous service from the person at the store. Roland was great in helping us make our choices and in addressing a couple of issues we encountered. Highly recommended.
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March 2023 by Marsha Lawhorn
The sales associate was very knowledgeable and friendly. He tried to find the perfect match for my way of sleeping and body type. If you can afford the $2000- $5000 prices for a mattress, then definitely take a visit.