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August 2024 by Anne Benham
Beautiful work, the staff couldn't be nicer. Very satisfied.
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July 2024 by Robert Barber
I took my 2018 F150 to Masters Auto Body to have some gunk that had gotten on the chrome and paint removed. Now this was not a easy job because I had worked on it for two days straight and had made very little progress. Jeff looked it over and quoted me a price of $60 dollars and I took it back the next day for him to do the work. I gave them a call later that evening and was told that they needed more time and kept it another day which was fine with me. I went to pick it up expecting to pay more than the estimate because of the extra work but was told that I only owed the estimated amount even with the extra time and work. Now that is something you don't see every day, a business that stands behind their word and work and the truck looks like it came off the showroom floor at the dealership. I recommend Master Auto Body for all body work and will use them again in the future.
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July 2024 by Tobias Wilbur
Great business that stands by the quality of their work - will use again in the future!
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July 2024 by Adele LaFontaine
“Masters Auto Body will guarantee the workmanship and paint for as long as you own the vehicle.”
I must admit, I was very skeptical when I read this on their website. However, I'm here to tell you that it's 100% true! On our way back from a trip, my bumper became detached on the passenger side. Once we returned to the Charlottesville area, I called Masters Auto Body, as they had installed the bumper almost two years ago. After inspecting it, they found a defect in the bumper. Masters quickly ordered a replacement and took care of everything! We were leaving within the week for another trip, and I had my car back in pristine condition, ready for our family vacation. Thank you, Vince, Jeff, and everyone we worked with for making this stressful situation smooth sailing.
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July 2024 by Tyler Demetriou
Great folks, quick and smooth fix to a minor body issue.
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May 2024 by Joanne McNergney
After a serious side-door collision, I had no idea which body shop to use, how to deal with another party’s insurance company, etc. Fortunately, a friend recommended I contact Jeff Cotten at Masters Auto Body. Once I got in the queue for repairs, I couldn’t have been more pleased. Jeff and his staff were friendly and responsive from beginning to end. They handled correspondence with the insurance company, answered questions in a timely manner, and kept me apprised of progress on repairs. As for workmanship, Jeff and Chris did an amazing job on the car; it looks fantastic! Jeff’s attention to detail is also admirable.. He and his team are true professionals in every sense of the word.
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May 2024 by Farzana Yasmin Ahmad
I was exhausted in finding out an appointment for the repair of my car. Finally Chris helped me. He was super responsive in replying my questions. They took care of everything. They repaired my car in a very nice manner. It looks new again. Thank you Chris and your team.
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March 2024 by Beth S.
They did a wonderful job with a scratch/paint job for us; the car looked brand new when we got it back! The staff were also very friendly and communicative which made the whole process easy.
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March 2024 by Tom Horton
The entire experience with Masters was very organized and professional. Every interaction with their staff was very good. Everything was coordinated with my insurance company, including the car rental (which was a very decent car). I'm very pleased with the quality of the work. The total repair cost was a fair bit higher than the estimate, which didn't affect my out of pocket with insurance. I give Masters a very enthusiastic recommendation!
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March 2024 by Dabney O'Dell
Amazing, Masters Auto Body shop! Unfortunately , my Lexus found and hit a ladder on 64 but fortunately, my many neighbors told me about Masters auto body shop, and Wow they are the best of the best! Thank you Lori, thank you Pam, and thank you Jeff for running such a fine tune machine. Warmly, Dabney ODell
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March 2024 by pete guilford
A very nice and polite body shop to deal with
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March 2024 by Cynthia Wells
I really need to give Masters a 5+...because they went above and beyond the call of duty. Chris (manager) was was so helpful in explaining the issues with my car and Jeff (the owner) made it his priority to make sure I was totally satisfied with the outcome. It was so easy to get a car rental directly from them while my car was being worked on. And when I got my car back, it was detailed and looked just like a brand new car.
Thank you Masters!
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December 2023 by Dejua Lewis
They did an amazing job repairing a big scratch I put on the side of my car from hitting a rock smh. My final bill was even $200 less than what I thought it was going to be! Would definitely recommend to all my friends & family. And even had it fixed right in time for the holidays!!! :)))))
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December 2023 by Adrienne Eichner
Called this morning and they got my car in at 1:30pm! Awesome work and Merry Christmas!
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November 2023 by Shante Jones
This place ain’t nothing but the truth!The service is pleasant business welcoming.They gave me date for an estimate,gave me a date that won’t long out at all.I dropped my car off a Tuesday they told me Thursday if we don’t run into any set backs.There were no set backs my car was ready like they said.Shout to Chris and the whole Master’s Body Shop.The work is on point.People look no further this the way to go!!
