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February 2024 by Connie Rosenbaum
IT WAS OK! I USUALLY GO IN TO GET DR . PEPPER ON SALE IN CANS AND BOTTLE'S.YOU ONLY HAD THE CANS ON SALE.KROGER IS USUALLY THE ONLY PLACE TO GET THEM ON SALE . WHAT HAPPENED? HAVE YOU STOPPED HAVING THEM ON SALE TOO ??
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February 2024 by Zanny
No complaints. Self check out was fast and easy
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February 2024 by ralph davidson
I live Kroger but they are going downhill fast,
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January 2024 by Quentin Baggett
Their chicken needs an upgrade, their customer service gets 3 stars, their customer service is never on time, other than that they sell candles yayy and Modelo
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January 2024 by Victor Ortiz
Worst Kroger in Charlottesville. Very lazy "employees", even the cashiers wont bag your items. Most of it is self check out too and very dirty. I only go here sometimes because it's close to my house but avoid when possible.
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November 2023 by Donna Bonsignore
I want to share a public thank you to Sean in the meat department. When I couldn't find a large enough turkey in the freezer case, Sean went to the back, brought out a cartload of turkeys and searched through them until he found one big enough for me. Thank you Sean for putting in the extra effort to make my trip to Kroger a success.
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October 2023 by Ellen Hayes
I was there for the first time this am. I asked a staff member (young man) what aisle the bread was in. He said “I don’t know, I’m new”. Perfectly understandable, everyone is new sometime. I then asked if he could find out. He said that I will just have to find another staff and ask them. I said you mean I need to hunt someone else down and ask them. He said “yep”. Come on Kroger, you can do better!
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September 2023 by Keyla And Kids D.
I went through customer service for two services and was harassed by security. As I checked our she accused me of using self checked out as an excuse to violently stop my basket with her manual switch with my two month old in the basket causing him to jerk in an aggressive manner. Sorta like being hit from the rear in a vehicular accident. I told her I did not use self check out so she didn't need to check my receipt. This lady with the bad weave needs to be fired for profiling a defamation. I purchased all of my items and had a receipt.
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September 2023 by R Booth
I was here at 3 pm. Friday August 25th. The only person at the seafood counter. It took nearly 10 minutes for the person serving me to put 4 lbs of crab into 4 heavy plastic bags. For which I paid for at $10 per pound. Kroger if you can't do any better than that, I can find another place to buy our seafood.
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July 2023 by Madeleine Munce
Don't do grocery pickup here. You will be waiting for over an hour.
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July 2023 by Suzanne Triola
Love this store near Whole Foods. They are all very helpful
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July 2023 by Laura Johnson
We’re visiting the area and were stocking up our Airbnb. The store was well stocked and very clean. They had a huge variety of things we needed. Also the wine selection was wonderful!
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July 2023 by Ralph Chin
A typical large supermarket, it carries many items. I do feel they should have more cashiers on duty instead of relying on self-checkout. The self-checkout machines are finicky.
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July 2023 by josh lucas
Very very bad store do not shop here go to Kroger near GameStop are rio Rd manger did not help me seems like she was under stress are something but long story short I was trying to return something and they told me that I needed my receipt I said can you look it up by my card she said no she can't do that which I know was a lie because it's a credit card it's a debit card you can be able to find someone's receipt so I don't recommend anyone trying to turn anything here maybe if I was a different race maybe it will probably be different not everyone that's African-American is stealing from your store but it's okay because I'm on the phone what's Kroger corporate and I'm going to complain great job at customer service which was never given or was granted so I gave them a zero for customer service because my problem was not solved it's not like I was taking expensive stuff in it just was a jar of alfredo sauce one jar
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April 2023 by Pj Dickerson
I have good experience at Krogers to today and no issues abstaining another Krogers shopper's card
