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September 2023 by Keyla And Kids D.
I went through customer service for two services and was harassed by security. As I checked our she accused me of using self checked out as an excuse to violently stop my basket with her manual switch with my two month old in the basket causing him to jerk in an aggressive manner. Sorta like being hit from the rear in a vehicular accident. I told her I did not use self check out so she didn't need to check my receipt. This lady with the bad weave needs to be fired for profiling a defamation. I purchased all of my items and had a receipt.
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November 2021 by J E.
Just the typical Kroger grocery store, but this one has a gas station too. Everything I was looking for on this trip was in stock and moderately priced. Restroom was clean as well.
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July 2021 by Chrys B.
I would really love to say thank you to Robin for being helpful with me when the cashier didn't give me the receipt and I need to return a shoe rack that is I thought was on sale. She is really kind and patient with me. And I would like say that I really appreciate her. Among the 3 employees I've encountered yesterday , she is the only one who had tried to help me out. Thumbs up!
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February 2021 by Carlos S.
Manned by scumbags. I purchased a prescription that I needed to head off a life-and-death condition. The scumbag "Technician" named Vasantha quoted me a price of $39.63. I presented him with my GoodRx card to see if I can get it for a better price. Vasantha said "it was exactly the same" and being in a miserable state that I am, I took him at his word. When I got home I remembered that I had thee GoodRx App and checked the price - it was listed at $18.55!! WTF?! I hope Kroger and Vasantha are happy with the $21.08 they gouged out of me because this is the last time I will set foot or spend a penny in Kroger. To top it off, the sushi I bought was made with under cooked rice that was almost "crunchy"!! So very disappointed.
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June 2020 by Marylouise C.
Kroger cannot bother to post a sign saying "masks are mandated". Lots of customers without masks. No effort to sanitize carts. If an employee is off the clock, they do not have to wear masks even with name tags on. Manager told me that masks were only a mandate and not required. Needless to say I walked out and will not go back.
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April 2020 by Roshana Shelton
They selling spoiled food to customers. A loveone purchased milk from them that was spoiled, she realized it when she opened it after getting home. She took it back, but due to their current COVID-19 no return policy, they told her to pour it out but there would be no refund. I myself, I either found items expired by date and/or have visibly gone bad. Don't waste your money or risk your health at this Kroger.
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April 2020 by Luwana Scott
So my daughter alerted me that Kroger sold me spoiled milk- again, yes this has happen before!
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April 2020 by Mary S.
A day after I posted my last review the store posted their senior hours online. People don't always remember what you do but how you make them feel. In this case It's both because from looking at other reviews, employees here don't make their customers feel welcome. There are some nice ones but there are more then a couple that spoil the experience. I am not shopping here anymore.
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March 2020 by Gail B.
This location isn't on my radar. I was stopping at stores to look for paper supplies during the corona virus implosion. It seems like everyone was shopping for the apocalypse and certain items were out of stock. Kroger did a decent job of posting signs limiting the most popular items. The employees were nice.
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March 2020 by John W.
They have great prices on most, but not all items. Not exactly upscale, but just fine. Its like anyplace else where you have employees that are friendly & helpful, others not as much. I shop here often.
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August 2019 by Alyssa S.
They didn't seem to have a huge selection of Kroger brand items, and the interior was a bit run down. However, what they did have was well stocked and the staff I interacted with were nice and helpful. Overall, this location is a great place to pick up a few items in a pinch, but I wouldn't go here again for a large grocery shopping trip.
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August 2019 by Francesca L.
Why is it that every time I've used the self checkout there has been some glitch that stopped the transaction and had to wait for "help" that took forever to arrive? And why is it that when the attendant finally arrives they make you feel as if you were trying to get away with not paying for the item, pointing to the omnipotent "camera" that sees everything and is sure you are a thief???! The staff should be advised that not everyone has a criminal mind, I was really really trying to pay for the potatoes! I've had the worst experience in this store, rude,unhelpful and lazy staff, inept managers, inadequate self registers. This store is terribly low budget.
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June 2019 by Linda M.
This is NOT a 24/7 store as advertised!! I don't know when they actually closed but at 12:30 they were not open.
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April 2019 by Abi M.
My Kroger of choice out of the three in Cville. The gas station makes errands a bit more concise, and the gas prices can't be beat! (especially with your kroger fuel points) The store is organized in a way that makes a bit more sense to me than the other Krogers, and I never find it too crowded, even during more peak shopping hours. The employees are cordial and not unfriendly, but sometimes hard to get ahold of if I'm looking for someone while walking around the store, or even during self check-out they can be distracted and not quick to address an issue. Usually though that's not a problem. Kroger isn't great for everything, but you can often find good deals, and their own brand, "Private Selection" I think it's called, actually has quite a range of good quality products. Married to a Scotsman, and having developed a habit for an afternoon cup of tea with a "biscuit" or two, I will say that Kroger has the best selection of no-frills, affordable biscuits (cookies) that go well with a hot drink. Affordable cookies are surprisingly hard to find in the states! Their produce can be iffy. But I appreciate the clementines for kids that are often in a bowl near the entrance; my son loves a treat like that while grocery shopping with me. In general, an easy and affordable grocery shopping experience.
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July 2018 by Letitia Green
Get their summer 2x fuel points coupon and shop in weekends to get the points!