-
February 2024 by Jason Foster
Terence came by to provide a quote for a new heat pump, and was very personal and professional. He shared all of the details with me, answered my many questions, and offered options that fit my needs. I did not feel rushed ever, which made the process even better.
-
February 2024 by Aubree Barz
This business does care about the quality of their work and satisfaction of their customers. Devin and Aaron went above and beyond
-
February 2024 by Beverly McCay
Jason did an excellent job. He is professional and courteous. You are fortunate that he is part of your team. I would recommend and use The Otter Guys services in the future.
-
February 2024 by Michelle Whiting
My husband and I recently bought our first home in July and definitely wanted to get a lot of the plumbing updated. The Otter Guys quickly came out and gave us estimate on the cost and broke it all down for us to understand. I definitely recommend them to anyone that had questions or concerns with plumbing!
-
February 2024 by Gordon Matthew
First rate, professional, friendly, and efficient and neat.
-
February 2024 by Gypsy
Very unhappy. Very unprofessional office personal... I wouldn't recommend them.. I'll leave it at that...
-
February 2024 by Donna Jordan
I would highly recommend The Otter Guys. Late yesterday afternoon we had tried to open the water valve to the house and it failed with water spurting out. We did get the water mostly shut off at the road but were in a tizzy! I called the Otter Guys and Stephanie was awesome trying to get someone to come after hours. Jason was our technician, professional and knowledgeable. We are both in our mid 70’s and he made sure everything was fixed. We will use The Otter Guys from now on for our plumbing needs!
-
February 2024 by Don Lambka
Very impressed with the service. I had a somewhat tricky issue to diagnose. their technician, Lee really took his time, was very thorough, and helped me figure out the issue. Would recommend anyone else.
-
January 2024 by Maxwell Pierce
Their plumber, Jason, is the worst plumber ever.
-
January 2024 by V Osterman
Great service.
-
January 2024 by Gabrielle Murphy
We would definitely recommend Michael Alvarez as a great service technician. He was reliable, efficient, funny, and honest about our HVAC service results. He was a pleasure to meet and work with. Thank you!
-
January 2024 by Sam Hewitt
Devin was excellent and very professional. I would highly recommend!
-
January 2024 by James Stover
Exceptional Service from Lee G - A Lifesaver in a Chilly Situation!Recently, we encountered a worrisome issue when our home's temperature dropped to a brisk 60°F, a serious concern as I care for my elderly grandfather. To make matters more challenging, our electric bills skyrocketed, reaching over $500.In stepped Lee G, a true professional and a ray of hope in our chilly predicament. His prompt assessment of our heat pump was both insightful and thorough, showcasing his deep knowledge and expertise. Lee's friendly and approachable demeanor was a breath of warm air, providing clarity and comfort in a stressful time.I am profoundly grateful for Lee's trustworthiness and exceptional service. His visit was not just a professional call; it was a critical step in ensuring our home's warmth and safety. Now, I've just got to figure out how to foot the bill – but with Lee's help, at least I know it will be money well spent. A huge thank you to Lee for his invaluable assistance. Highly recommended for anyone in need of expert, reliable HVAC advice!
-
January 2024 by Nitin Singh
Super impressed with the technicians. They immediately knew what to check and what the root cause of the problem was on our gas furnace. Diagnostics was A++ !However, replacement part ordering was a bit slow and on the higher expense side. Given how cold it was going to get tonite, it was a shame that they didn't have any stock for parts and had to externally source with longer lead time.
-
January 2024 by Anthony Jennings
Excellent service. Answered all my questions and did a thorough check of the plumbing.
