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November 2023 by Bryan Close
They put air in my tires no charge. I wasn't even buying anything. Couldn't have been nicer.
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November 2023 by C
Quick and efficient, even when understaffed. Shania was really nice and helpful
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November 2023 by Dave Marsh
These folks are super nice and do a great job! Quick and fair!Services: Air & cabin filter replacement
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October 2023 by Donald Wyant
I was greeted a was asked about the diesel max treatment for my tank. Cause I have never added any treatment to my tank. The customer service was very professional and polite.
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August 2023 by Donald Stribling
Everyone was attentive and efficient with the services we needed to have done. Thank you!Services: Tires
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August 2023 by Ashleigh K.
Great customer service Clean lobby Quick oil change Service was great Price ain't to bad either
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July 2023 by Debbie Fs
New to the area and needed an oil change. The shop staff were all very nice and helpful. It's nice to see women working there and a female manager vs a man who thinks women know nothing about cars! Very positive experience. I was in and out, great service.Services: Tires
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April 2023 by Nachadel L.
I've never had a worse customer service experience in my life. I bring my car in for a simple oil change and get it back with the brake line cut. Could not drive it and they tried to send me to the other jiffy lube or place next door to them. They took no accountability and said it was like that when they got it. Explain to me how I've been driving the car for 2+ years and just got my brakes replaced and checked 6 months ago. These people are crooks and have no fear of God if they're willing to do this to innocent people. The Lord knows the truth and there will be consequences.
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January 2023 by A Luv 4 Makeup
5 star service, and they actually change your oil. The other one on 29 need to take a chapter out of their book. They didn't change my oil when I went their to get my oil changed but said they did. One thing about my car it will let you know if the oil has been changed or not. "JUST SAYING"
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January 2023 by Bob Beverage
Went there for regular oil change like I always do. This time the employee was very rude and really needed some customer service rehab. A big difference this time. Great service. Thank you
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November 2022 by Juliette S.
Worst service ever. The girl dont know where she is and the two guys are lazy talking out in the parking lot like they bothered to help someone. They were both as unpleasant as ever while the girl walking around talking. Never going there again.
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November 2022 by Kanisha Brown
I had an overall great experience. I came in when they first opened in the morning. Cheyenne and Thomas were the only ones there and they were great! Thomas welcomed me with a warm smile and great attitude and informed me that they were the only 2 there and they will try to get me out as soon as they could. Deshawn and Frazier came in not time and immediately started working and helping them with the fleet of cars they had right at opening. Cheyenne checked me out and was very polite and positive even with the business they had!Services: Oil change
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October 2022 by Nathan Biediger
I had my first oil change for a new truck. They did not install the gasket for the filter housing and most of the oil sprayed out on my way home. I noticed when I went to use the vehicle the next day. I called and told them what happened and they came to my home and changed it all again to install it right. 4.75 qt leaked out. Luckily there was no damage to the vehicle other than a big mess. They said that they would come and pressure wash the oil from my driveway and have not done so. I have called about it twice and they said both times that they would send someone. No one has come back nor have I been called.Service: Oil change
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October 2022 by Danny420 Wilson
Got brakes done and rotors put on cost was labor is more than the cost of parts 650$ and they put brakes on tht still squeak after 2 weeks and they tell me they been having problems with who they order from,and if I want squill out I have to get new brakes again and b charged.Dont go here for brakes
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October 2022 by mary robinson
I was so impressed with the professionalism and efficiency with Thomas H. Shania E. Cheyenne M Michael Bennett and Frazier Steven in your Berkmar Charlottesville location. I would hire any of these young people in a heartbeat. Bravo. Mary Robinson 434 Deshawn G too!
