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January 2024 by Gökçe Çelik
They are quick and nice! Especially Adanis ( i hope i wrote his name correct!) was so nice and helpful! Thank you!
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January 2024 by Russell Quandt
Don’t go here, go elsewhere, change your own oil. They are charging $100. The staff are a miserable lot. The man who greeted me looked as if he subsisted entirely on used motor oil and gas stations taquitos judging by his teeth, or lack thereof.
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January 2024 by Sherri G.
I love this Jiffy Lube. The service is always fast and friendly. The people that work here are great! My service today 1/3/24 was awesome!! Thanks guys!
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October 2023 by Rockling A.
I usually get my oil change at Walmart in Fredericksburg, but this time I didn't want to drive an hour 30 minutes to get my oil changed so I decided to go to jiffy lube for the first time. I told them I wanted to get oil changed and they asked me if I wanted blended or full synthetic. usually I get full synthetic at Walmart for around $60 so I assumed that was standard everywhere. they finished the car and my total was $123. they had charge me about extra 60 dollars and when i asked what that charge was for they told me they went ahead and vacuumed, checked engines, filled my washer fluid, and some other stuff i never asked for or was told about prior. like who does this? and they stated that i have warrantee on the oil ?? that does not even make sense. I did not feel like arguing so I just paid, just that i wont go there ever again, ill drive that hour and 30 minutes to walmart to change my oil for $55. jiffy lube is a rip off,
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September 2023 by Robert Hale-MacKinnon
Kevin was helpful and helped me make the best choices for my services2014 F250 DieselServices: Air & cabin filter replacement
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July 2023 by J R Kratzer
They were overall slow and kept trying to upsale me on other things when I just went in for an oil change. 40$ quart of oil, 160$ change. Granted they did do an engine clean fluid so that probably accounts for some but still a little to much for what is done
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May 2023 by Ruby C.
This my second time coming to this Jiffy Lube and I have always had a pleasant experience here. I showed up at 8 AM yesterday and my car was taken immediately. I had my oil change and my air filters replaced. I asked for a tire rotation, but I appreciated that the employee informed me that Toyota didn't require a tire rotation for another 5000 miles. They also cleaned my car by vacuuming it and cleaning the windows filled my tires free of charge and were so kind. As a woman I'm always a little nervous walking into places like this. I'm always afraid I'm going to get scammed, but I have had two really pleasant experiences here.
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April 2023 by Courtney Glover
I recently visited Jiffy Lube for an oil change, and I was extremely impressed with their service. The staff was friendly, knowledgeable, and professional, and they took care of my vehicle quickly and efficiently.The waiting area was clean and comfortable, with complimentary beverages. I was in and out in no time, and the whole experience was hassle-free. I highly recommend Jiffy Lube to anyone in need of routine maintenance for their vehicle. The service is top-notch, and the staff goes above and beyond to ensure customer satisfaction.
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April 2023 by Maddy Walls
stopped by this location after tearing my bumper on a curb and they gave me exceptional service in a very quick manner. I was fearing my journey to WV from Charlottesville because I already knew I had an oil leak and now with my bumper displaced, but they serviced me as soon as I pulled in, checked my oil level, popped & secured my bumper back into place, and let me know I was good to go and didn’t charge me a thing!! very thankful for people like y’all :)
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April 2023 by Vannah Michael
Very helpful and wonderful staff! Couldn’t hire anyone better. Everyone was great and professional.Service: Body & Trim
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March 2023 by Emily B.
They are fairly quick with their service at Joffy Lube and I love that they have great records and you can come in without an appointment. What I don't love though is that their prices are crazy expensive and they always try to sell you stuff you don't need so just bring your coupons and be wary! They will do a fine enough job with your oil change!
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March 2023 by Ashton Lemmer
The staff at this location is super friendly and helpful and I think they were very honest and straight forward. It was an excellent choice for some because I didn’t want to schedule an oil change and wait 2 weeks. I only waited an hour and there were a few cars ahead of me. I would definitely recommendServices: Oil change
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January 2023 by Nicole S.
Had to stop in for a quick oil change on my road trip and stopped at this spot in Charlottesville. It is located on a busy strip and next to a 7 eleven. We're greeted quickly and told it would be about 30 minutes. We walked into the main sitting area that had a cute kids set up with coloring and Lego's, and coffee and waters. The inside was fairly clean and the staff were quick and courteous.
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January 2023 by Jesus Faya
Went to this location on 12/19/22 for an oil change on my Audi Q5. Horrible experience. There are 2 words to describe the staff at this location: INCOMPETENT and DISHONEST. After 40 minutes there, the manager came to inform me that they could not change my oil because they were unable to get the oil plug off because according to him: "the last person that changed your oil stripped the threads." That was a total lie. How long would it take you to realize that the threads are gone? 2 minutes, 5 minutes, 10 minutes? If that were true, why wouldn't you tell your customer right away instead of hacking away at it for 40 minutes? They did manage to change the filter! Why? Why would you change the filter without changing the oil? That action on their part caused me another problem when I left. On the drive home I got a warning light that the car was now low on oil so I had to divert to buy a quart of oil to add to the engine. HORRIBLE way to do business! Deserves ZERO stars.(Won't post unless you put at least one. )01/03/23-The below post from the owner is just grandstanding and public relations. You've had my phone number for a week. When are you going to contact me?01/06/23 Finally contacted by "owner" after I escalated complaint to JL corporate office. However, he refused to resolve matters.Service: Oil change
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January 2023 by brandon till
Service was fast everybody explained everything extremely well and they did an amazing job and even vacuumed out my car for me. Perfect service.