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February 2024 by Brayden Gibson
Great people, so attentive and friendly. Highly recommend
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February 2024 by Nate Brown
Don’t get headlights replaced OR drop your car off.My experience January 2024: I called and asked if they do headlight replacements. They said they did.I came by and stood by the front counter for a long time—employees kept walking by saying “just one minute”—until someone helped me 25 mins later. They said they were busy but could get to my car in the afternoon. So I dropped the car off and my wife picked me up.I called back 3 hrs later and they hadn’t gotten to it. I called by another 3 hours later and they said they looked and didn’t have the headlight bulbs in stock. (They did not proactively call me at any point).I drove back to pick up car and they had left it unlocked with the keys inside in the parking lot.Now, I recognize, my ask may not have been typical. Most customers just want an oil change and stay with their car. But the service i received was embarrassingly poor.My wife loves the Jiffy lube on Berkmar, so I want to give the JL brand the benefit of the doubt. We won’t be returning to this location again.
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January 2024 by Rebecca Martínez Ávila
Great service, Jiffy Lube team was fast and efficient.
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January 2024 by Tammy Korbe
Anthony here at Jiffy Lube 240 Pantops center, Charlottesville, VA took such good care of my car. So nice and knowledgeable! Also, I sat in a very nice waiting area.
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January 2024 by Brad Aikins
I would give five stars if I hadn’t had to clean oily finger prints off the hood, door, and inside handle.
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December 2023 by Jeff Dion
Timely & honest. As simple, yet thorough as an oil change can get. They get you in. Get you out. And along the way they are never pushy with reccomendations, BUT always make sure to check everything thay should be checked routinely, and to let you know your options in an open and honest way.
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November 2023 by Jennie Jen
Friendly, Fast and a Fair Price! The people that work there were super friendly and helpful. I was in and out in less than 30 minutes. No muss no fuss!
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September 2023 by Susan Jones My Family's Place
Can I say awesome!!! Best prices. Best people. Come get your brake work done here. You definitely will be happy with the service all the way around a mechanic you can trust!!!
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September 2023 by Mayra Rowell
John was very helpful. He let me know what kind of oil he recommended for my GMC but wasn’t pushy, he let me chose. Fast friendly service. I definitely recommend it and I will continue to bring my car to them.Service: Oil change
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August 2023 by Wes A.
Liar liar pants on fire! The service guy assured me he did the inspection and topped off my wiper fluid! Liar! I am not even sure they changed my oil or put the right one in ! I feel for the owner because some not all couldn't get a job elsewhere! They spent whole time talking about drugs ! Look , I am grateful for there help ! But bro, don't lie to my face! Value is poor!
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July 2023 by Greg Kremer
Did a good job. Fast and easy. In and out. They do free fluid changes and fill your tires all for a very affordable price.
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July 2023 by Alana Dickey
I had a very good experience here when I had a flat tire. They fixed it for only $19, and much more quickly than I anticipated (the whole thing probably took around half an hour, including wait time). I can't speak to any of their other services.
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July 2023 by G P.
Went in for an oil change. Quick service, friendly staff, coffee in the wait room. Had a good experience and a fair price.
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July 2023 by Christopher Lukas
They lie about what your car needs in order to make more money. The most recent example was saying my brake pads are dangerously low, so I checked and they're totally fine, probably have 10k miles remaining. I won't be going back.
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July 2023 by Clifton Wilks (Cliff)
Staff was unable to change the oil filter because it was allegedly over-tightened by a previous oil change at a different auto repair shop. The old oil had already been drained so there is new oil running through an old filter! I will not return to this Jiffy Lube.