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“Crys provided exemplary customer service. Kudos! She was affable, patient, resourceful, interested, knowledgeable, motivated and ready, willing and able to aid in resolving an ongoing, very arduous on going claims issue.”
“My wife and I were purchasing a new home and needed a rapid upgrade for our homeowners. Donie and the State Farm team gave us phenomenal service. I've only had a few claims in the past 30 years but State Farm has always been great to work with!”
8:30AM - 4:30PM
304 E Jefferson St, Charlottesville
Home Insurance
“Zenas and honestly everyone at Towe has been fantastic to work with. They gave me their full attention with just a simple small renter's policy and one car, got me a great rate, and now that we've purchased a home I knew exactly where to bring my business and they again placed a policy for a great rate (and made sure to pass the additional bundle savings on to me!)”
“I have had Gary Albert as my Agent for as long as he has been in cville. He has a great staff especially Karen. She is always my go to person. She is smart and always on top of everything.”
“My step son, my husband and I dealt with this office for insurance. Ryan helped us out and if I could give more than 5 stars, I absolutely would. He was knowledgeable and friendly. He really took the time to answer all of our questions and explain discounts thoroughly as well. Thanks, Ryan!”
“Fast and efficient processing of the closing on our house. Everyone was very friendly and helpful, getting us answers to questions quickly, and dealing with all the paperwork and requirements. We signed at noon and the property was recorded and ours by 2 pm! Recommended.”
8:30AM - 5:30PM
1532 Insurance Ln, Charlottesville
Home Insurance
“Jenny Budris was fantastic to get me over $200.00 off my car insurance bill. Was on the phone with me for a while working thru all possibilities to reduce my bill. Thank you again Jenny for all your help”
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
Home Insurance
“Specialized Insurance is the best! Locally owned, they understand the need to offer incredible attention to detail, they provide stellar customer service, and are impressively responsive - This is what customer service should look like! I was thrilled with the efficient email communication, and then when I needed to get someone on the phone, it happened quickly. If you want to talk to a real person (who is in your same zip code/timezone!) and you want to learn about adequate coverage (make sure you aren’t out on a limb when an accident happens!), call Collin who helped me tremendously today; I also give an A+ to Jesus and to Neal - I’ve worked with them both in the past on a separate matter. What a dynamic team. Bravo!”