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November 2023 by ASIM AKGUN
I wasn’t allowed to try the jean that I purchased , but I was told that I could return it, if it didn’t fit right. I tried to return it, they only gave me a store credit and said I had 7 days to spend them.
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November 2023 by Leslie Good
Great location and very convenient for me to donate too, along with getting new stuff also. Staff is super friendly here.
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September 2023 by Roshan T
Worest good ever
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September 2023 by David G
I've been to this location and the one further north on 29. People tell me they like this location better but I think both have distinct advantages. This store seems well organized but smaller than the other store, which has a wider selection for some items like furniture. The dressing rooms, unfortunately, are closed and blocked off but you have 14 days to return an item you buy. They have clothing, books, a few items of furniture, coats, hats, a few racks full of housewares and miscellaneous items, some artwork, and handbags. There's one unisex bathroom inside. I bought a cheap winter hat here but haven't been able to find a lamp that looked decent or a tee shirt. You may have to visit a few times to find that treasured item at a great bargain.
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July 2023 by David Swaggins
Great store with some really great finds for a great price!
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June 2023 by Katherine Vultaggio
Nicest Goodwill I’ve ever visited! Super clean, organized, friendly staff and plenty of variety. Thank you!
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May 2023 by Wes A.
Always good at good will! This kinda a high end good Will because of the neighborhood! It has a little of everything here ! On the other side it has a charging station for electric cars! I see college students coming in for clothes all the time ! Very big and freestanding building! Staff very friendly! I stop in when I visit my favorite restaurant! examen des cols bleus:
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April 2023 by gardening thyme
Doralita at the register is one of the nicest people I have ever met. Great store! Great deals! Amazing customer service!
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January 2023 by John LeMasney
There's a new policy at the store that has me pretty worked up. I went in looking for string lights. I found some. I waited in line to check out. I got to the cashier who noted that there was no price. No big deal, I thought, as the cashier always just prices untagged items on the spot. Instead, she took the item, set it behind the counter, and told me it would be priced within 24 hours at which point I could return and purchase it. I was surprised, angry, and dumbfounded. I offered to pay $5, about what they'd cost new. I was told no I left, and doubt I'll return. This is a place I typically visit a couple of times a week. When Goodwill is in your name, you ought to practice it. This is the opposite of customer service.
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November 2022 by Betsy Grantier
Good selection. It’s rarely super busy. The staff accepting donations is always kind and helpful.
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August 2022 by Tanner Wood
I went there on Tuesday to find shoes I find the ones I wanted and good service!
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July 2022 by Mrs. Dino
Great selection, great prices. Found a few gems at this location a few days ago. If I lived in Charlottesville, it would be on my thrift rotation.
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June 2022 by David Madison
. Really can't find a good deal anymore at those places because stuff that comes in that's any good they either auction it on online or store employees buy it, so nothing great ever gets put on the floor
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November 2021 by David White
Nice store. Plenty of selection. Priced well. 5 out of seven stars for a perfect score. We will return. Especially nice at this time of the year.
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October 2021 by jenniferlee hawkins smith
Great finds àt this location along with friends workers! I find myself wanting to spend any free time at this Goodwill looking at the many unique items from furniture to dishes/household to art decor as well as movies and books. Recycling at its best when it comes to items that I may not have use for I can drop it off here in hopes of helping someone else that maybe have use for, along with jobs and training for many, it's a win win in so many ways for any community!
