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November 2023 by Robert Davis
The best auto repair shop/service station I have ever found. Have used all of their services for decades. Honest, fair, responsible, friendly, professional. A joy to work with. I always have confidence in their work.
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November 2023 by James Sawyer
My daughter took my truck in for an inspection. The truck just went to my normal mechanic three weeks ago but he doesn’t die to inspections, they stated it needed new ball joints, tie rods, rear brakes and alignment. Was going to cost $2700.00 and she could leave it for it to be done next week. What a load of garbage: taking advantage of a young woman, who you think doesn’t have a clue.
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September 2023 by Sergiu Mosanu
Fixed/ replaced them rear shock absorbers, will keep servicing my car here
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July 2023 by Juno Nelson
Went here to get air in my tires, and was just pulling up to ask a question and then was going to go park elsewhere. Well I rolled window down just to ask and the elderly man with darker skin and dark beard (didn’t know the name), sternly said YOU NEED TO MOVE; and I explained I just had a quick question and he said it again. INCREDIBLY rude and I will NEVER give business to this place again. Too bad because I live close. But he was so rude and ignorant and clearly a very unhappy man. How dare you treat people that way. Bad business!!! Don’t recommend.
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June 2023 by Isabelle Mullins
Went here to get air in my tires, and was just pulling up to ask a question and then was going to go park elsewhere. Well I rolled window down just to ask and the elderly man with darker skin and dark beard (didn’t know the name), sternly said YOU NEED TO MOVE; and I explained I just had a quick question and he said it again. INCREDIBLY rude and I will NEVER give business to this place again. Too bad because I live close. But he was so rude and ignorant and clearly a very unhappy man. How dare you treat people that way. Bad business!!! Don’t recommend.
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February 2023 by Jack M.
I've been coming here to Finley's for a couple years now to get my vehicle's state inspections and mechanic work done. This is really the only place I've seen that allows you to set appointments for state inspections and that is so desperately needed in other shops where it's all first-come first-serve for those inspections. They do the inspections right and they've never tried to nickel and dime me on additional repairs like I have with my local NTB, who always found something to bill me on. No, these folks are professional, honest, kind, and the way they carry themselves and do business is how every mechanic shop should operate.
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August 2022 by Angela Ramos
My husband and I had a tire blown after hitting a particularly bad curb at the Barrack's Road Shopping Center. Mark was our absolute hero. He helped us out and really saved our bacon!! He was incredibly kind, courteous, and went above a beyond what we could have realistically expected from anyone (especially at the end of their hours). THANK YOU!! I would definitely recommend Finley's to anyone.
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May 2022 by Alexa A.
I can't say enough about Finley's--this is the best, most honest auto shop I've ever encountered. They are skilled, their prices are fair, and they are all incredibly kind and helpful people. I don't know much about cars, and they always took the time to explain what was wrong and break down all of the costs. Really great folks. Don't look anywhere else, just go to Finley's.
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March 2022 by José M.
I stopped at Finley’s for the first time to get my state inspection done and the whole process was really easy! It’s really nice to be able to schedule out a state inspection as opposed to the first-come, first-serve basis most places do. On top of that, the staff was super friendly, professional, and courteous.Will be returning to this place in the future for my automotive needs.Service: Vehicle Inspection
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March 2022 by Spencer Gay
My wife was experiencing a very rough ride on the bypass and pulled down into Finley's. We went down the next day an they said they would have a look at it. Not only were they able to diagnose and repair the issue (spark plugs), but they called the next day to make sure we were happy with the fix and that it fixed the symptoms.Service: General repairs & maintenance
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January 2022 by Vincent Lupien
Mark replaced our alternator on a Florida to Quebec trip and fit us into his schedule so we could continue our voyage. Great service!
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October 2021 by Charles Davis
We had Finley’s do a buyer’s check on a used Volvo and they completely missed the fact that the AC and heat didn’t work properly. Brought the car in (twice!) for diagnosis, and they couldn’t figure it out. They made no offer to compensate us for their mistake and we are long time customers. We spent the summer without AC and we have a 2 year old child. Now we’ll have to pay for it to be serviced at a competent shop. A year before, different car, one of their mechanics tried to get us to agree to a system flush when it just needed new spark plugs—they’d already wasted our time and money on a system flush just 2 months prior! Mark is a nice guy, but I think he has some sketchy, incompetent mechanics working for him.Services: Electrical
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October 2021 by Terri H.
I dropped off my car for break work and was told that the back breaks were bad and they mentioned nothing about the front breaks. When I came to pick it up, they told me the front breaks had 100 miles left on them. The bill for the back breaks was $650. They added another $330 or so for the front breaks and the bill was $980 plus. I drove the car for 100 miles, and true to his word, the front breaks went out and the break light has been blinking the entire time. I told him I would not pay for the labor, stopped the payment on the check, offered to pay for the parts and he had me arrested. True story. Do not go there. This man is insane and makes false allegations and now I am forced with hiring and attorney to fight him. DO NOT GO THERE! I am not from San Fransisco, CA, I am from Charlottesville, Virginia. This man is outrageous and a liar.
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September 2021 by Egghead Warrior
Very helpful and friendly shop. Just had a screw in my tire and needed a plug. They squeezed me in very quickly and knocked it out for $20. I've told all my colleagues about them and will consider them for my other mechanical needs in the future.
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August 2021 by Chris Lilley
Mark Finley and his team are astoundingly good at what they do. They are terrific diagnosticians, great communicators, they run their business with great integrity. They build trust foundationally by doing exactly what they say they're going to do, no more, no less. The pricing is reasonable, you will always get a fair shake. In a world where Auto repair outfits can sometimes have a poor reputation Finley stands out as the gold standard. They're old school approach of great quality for a reasonable price is absolutely refreshing in today's day and age. I highly recommend Finley's Service Center. Mark Finley is more than a businessman, he serves his community beautifully with the hard work that he and his staff do everyday.
