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February 2024 by Heather Campbell
Went by there today at 3:15pm completely closed, and on a Friday. Don't waste your time.
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February 2024 by Derek DiRisio
Excellent service!
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February 2024 by Amber Frazier
Sam Igrison was wonderful!
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February 2024 by Terry Coffey
Staff were cordial and helpful with pickup and drop off. RAV 4 was wonderful to drive and very clean. Have always used Enterprise and will again.
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February 2024 by Marla England
I rented cars off and on from Enterprise the last two months. They were accommodating to me in that I would have one for a few days drop off and pick up again in another few days. I was trying to extend my rental coverage from insurance as long as I could ... getting a vehicle on the days I really needed one. They were always courteous and kind. It was always very quick to pick up and drop offs were easy after hours by dropping the keys in the box. The explained everything to me. Great service!!! 100%.
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February 2024 by Lola Woods
Dropped our son so he could pick up a car while his work van underwent repairs for deer damage. They were fast, personable, and he came away with a Chrysler Pacifica to play with. It was perfect for him except for the fact that it was to have been a smoke-free vehicle. It smelled very heavily of cigarette smoke and he needed to buy several air fresheners to make it acceptable. Only complaint.
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January 2024 by Lisa Evans
Sam and Tyler were extremely helpful
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January 2024 by Kaleshia Clark
Free upgrade. Agent over the phone & in store were very pleasant.
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January 2024 by BestdayeverrrMC
This location offers consistently excellent customer service. Today, I called with a question/concern. Ryan Szymanzski not only listened but actively looked for a way to ensure our satisfaction. Highly recommend.
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January 2024 by Joe Mckinney
I would like to thank Enterprise Car Rental Service for their very professional and helpful staff. The vehicle that I had rented was in perfect condition. I would personally like to thank Ryan and Sam for their awesome service! These are two great employees from your company.
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December 2023 by Andrea McCoy Garrett
They replaced my cars quick and easy.
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November 2023 by Nicole R.
I have been a customer with Enterprise for over 15 years. Monday I went into the Seminole trail location. I presented my documents, outstate drivers license and debit card. Flynn the manager refused to let me rent a car. I explained that I do the same thing all the time. He responded with, not sure why you were able to rent a car. Our policy says, if you have out of state DL you must have credit card. I then respond, can I see your policy? The policy reads the following: Valid Virginia Dl or live within 50 mile of branch. Name on debit card matches DL. Sir, I live within the 50 mile of this branch. I feel because I was a black women he refused to assist me in this matter. He was very much rude, dismissive and arrogant. I had two doctors appointments, that I had to cancel due to Flynn lack of assistances, professionalism and failure to adhere company policy. Outside of dealing with Flynn the other guys that work at this location have always been kind and thoughtful.
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November 2023 by Betty Ray
Great service!
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November 2023 by Mike McB
Friendly staff..
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October 2023 by Torri Ayers
Friendly customer service and easy to use in/out service! Love using this company!
