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September 2023 by Gregory Alexander
I’ve only had positive experiences at the Barracks Road/Emmet Street location. The team in the pharmacy works hard to deliver good customer service and helpful advice.
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July 2023 by Google user
Called to ask about a odd product, they had it! Put it up front ready for me! Great help when I called in!! Highly recommend this place!!
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June 2023 by Sandy C
Called to ask about a odd product, they had it! Put it up front ready for me! Great help when I called in!! Highly recommend this place!!
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April 2023 by Claudia Brunson
Pharmacists are very rude. If you don’t like your job, move over for the next guy or gal.
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April 2023 by Ian S.
minute clinic staff was amazing. i came in with what i thought was an ear infection but it was just clogged. they were very quick and friendly and got me out of there in about 30 minutes. all of the other reviews do not do this place justice.
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December 2022 by S K.
Pharmacy closed 1:30p to 2:00p daily, be warned! Store manager is rude and combative, not a problem solver. Have had issues here before w simple retail as well. Minute Clinic is a joke. Not returning.
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December 2022 by Kathy N.
CVS corporate keeps their pharmacies severely understaffed. I've often seen just one pharmacist and one tech having to juggle filling prescriptions, answer the phone, attend the front register AND the drive up, and stop to give injections, and call doctors and insurance companies.
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November 2022 by Harry Rhodes
Called customer service again to deal with time it took to fill prescription and supplying additional pills not on prescription. Thankfully they weren’t a narcotic. Pharmacy and customer service deserve a negative 5 stars.
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August 2022 by Louisa Gibson
Completely dysfunctional, I can’t believe they are allowed to operate in the manner they do. In the past week they have refused on arrival for my appointment to give a vaccine that they had approved earlier that day, rescheduled same vaccine for 3 days later with assurances they can administer and upon arrival they say they have no available staff to administer the scheduled vaccine, today after 23 minutes on hold on phone to notify them I was there in parking lot to pick up prescription - COVID positive picking up meds for COVID so I cant go inside - and they have closed the drive through and then the call was disconnected with a message saying ‘thanks for calling cvs, goodbye’. They also have their phones off, so when another pharmacy tried to have it transferred over, they couldn’t get through last night or today.
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August 2022 by Michael Chon
Worst pharmacy EVER. Currently on hold for the past 3 hours but... Every time I call, average hold time is 90 minutes to 3 hours.
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July 2022 by Armando S.
I am not sure who they think they are, but I can guarantee you that they don't need to call my doctor all the time that I pick up even simple medications that are not controlled or anything that serious. It's ridiculous that you have to come up at least 2 times to for the same medication and above all their costumer service is extremely bad. Why are you guys mad all the time?
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July 2022 by Kati V.
Based on my encounter with this store's pharmacy over this past week (really, months, but I gave in to the convenience of the store's location), I will no longer be a CVS Pharmacy customer. I submitted a refill request on Tuesday, 7/12. Because the medication was out of stock (again), we agreed to transfer the script to a new pharmacy. The new pharmacy was unsuccessful in their attempts to reach this CVS pharmacy via the prescriber's line on Friday, Saturday, and today (Sunday). During that time, I made two trips to the store in person to communicate urgency and plead that they work with the new pharmacy to transfer the script. Today, at risk of running out of my remaining doses, I finally had to get an on-call physician to call the prescription into the new pharmacy. It is unacceptable that this CVS pharmacy is so unavailable and difficult to reach, when customers rely on it for time-sensitive medication. I can always understand stocking or supply issues -- I cannot forgive the blatant lack of effort on their part to free up my prescription to be filled elsewhere. The pharmacist helping me today was eating a bag of chips while at the register and handling customer paperwork/medication which, to me, felt both unhygienic and unprofessional.
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July 2022 by Hedgers Hedge
I had to fill a prescription quickly and I was a little worried given the negative reviews here. My prescription was filled in 15 minutes and the entire pharmacy team was kind, courteous and responsive. Thank you very much - we will come back here without hesitation! I really appreciate your professionalism and help!
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June 2022 by Dewil W.
Rude and incompetent staff. How do they stay in business? They screw up your script and act like you're wasting their time. Surprised no one has reported them to the state pharmacy regulator.
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June 2022 by Elizabeth H.
Worst customer service of any pharmacy in the area. Ashley the pharmacy tech is particularly offensive. Claims medications are not in the system only to return hours later and have another employee be able to locate them.