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February 2024 by Dusty Lynn
The staff here is always so kind and helpful. Seemingly genuinely interested and assisting always available when I need someone.
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February 2024 by Travis G
I went here for my drive-thru COVID-19 test. The young lady at the window failed to acknowledge that I was there even after the only other vehicle had pulled off. I waited another 4 minutes as she walked away from the window and proceeded to talk to another employee. Customer service is lost on some people. I then had to call back to ask for additional information and the rude employee on the phone acted as if they had a million more things to do that was more important than answering some simple questions. I absolutely would not recommend using this pharmacy unless you have no other choice.Terrible attitudes with the people I dealt with.
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January 2024 by Current Resident
This pharmacy is a joke
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October 2023 by Jennifer Schultz
Pharmacy has gotten a lot better than the pandemic days. Lines are shorter. I don’t use the drive-through. I always walk inside.
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August 2023 by Lori A.
Just received great assistance from the pharmacist at CVS! Answered my questions and even received a wish that I feel better! So glad I switched from Walgreens!
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June 2023 by Christian
After having used this CVS pharmacy for years, we have now switched all of our prescriptions to a different one. The employees are helpful and friendly, but it appears that they are overworked and understaffed. Lines are long, phones are not being answered, and prescription are not ready when they should be.
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May 2023 by Pimp SoTastic
Super limited hours...they're just never open when I need to pick up my prescriptions. Hope they extend their hours at some point in the future. In the meantime, I'll just have to go elsewhere for my routine meds.
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February 2023 by K L
It is obvious management doesnt careby the looks of thesereviews. Also i was told today that after CVS charged my insurance, there was nothing they could do to help me. I can not imagine charging someone, then telling them tbey cant have the product. I moved my meds away a while back because of constant issues, but this one time I thought I would try a one time pick up . Bad move. Maybe corporate needs to take a look at this store. ???
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January 2023 by Mary m
will not answer the phone even though they said they would pick up when i was in there yesterday. tired of driving there just to find out if they got the delivery or not. they have been out of stock for a week. they finally answered the phone after i called 3 times and was on hold for just over an hour total. (i’m already arrived at their store about to go in just to ask a yes or no question) so annoying. (i did not call them during lunch hours)
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November 2022 by Karma
If I could give a minus rating it would be too much. Avoid this store if humanly possible. The staff at the pharmacy is highly disrespectful and openly rude. The pharmacist is nasty as well. My perceptions are so fouled up. Unfortunately my health insurance only offers cvs for prescriptions. Just nasty infuriating experience.
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July 2022 by miles efron
Because of my insurance I have to deal with CVS monthly. They are, without fail, terrible in every way. The staff is ineffectual and rude. They routinely make errors in my rx’s. And the hours are inconvenient and arbitrary (drive thru is now closed. Apparently the pharmacy is now closed Sunday, and the pharmacy is closed at lunch. On top of this, they’ll never answer the phone.)All CVS’s are terrible. The hollymead CVS is even worse than usual.
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July 2022 by Katherine M
I am usually a big fan of CVS but this was not a good experience. I had to wait an extended amount of time for my prescription, plus they never called to let me know it was even ready. The location is also a bit inconvenient, which I could have overlooked if not for the poor pharmacy service. I will not be filling my prescriptions here anymore.
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July 2022 by James McConnell
The pharmacy is not functioning today, 7/15/22, because of internet difficulties. The phone also does not connect to the front desk or pharmacy. Suggestion is to use a different brand of store.
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June 2022 by Weston Smith
This CVS location has low ratings for a reason. It is short staffed, like many other retail outfits, but additionally it is poorly run. The pharmacist will get on the phone and promise you a medication at a specific time but when you arrive for pick up a couple hours *after* the promised time, the employee at the counter will tell you how busy they are, how many other obligations the pharmacy has, ask you to come back in 45, or the next day, and...just go somewhere else. Another chain, not just another CVS location.
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June 2022 by Felicia Coyle
Pharmacy is not up to par had someone tell me that the medication for my daughter could have been filled but I have to wait till after they go to lunch to lift something I don't know because he don't know what to do so I wait over an hour and no phone call but then when I call back nobody's answering I literally said on the phone for 30 minutes and still no answer so I had to transfer my daughter's medication mind you my daughter is 1 years old we went to her appointment at 11:00 it is now 3:40
