Chico's

Most Recent Comments

• February 2023 by Tyral Crowe
  Great service good quality selections.
• December 2021 by Janet Woods
  The personnel at Store were very helpful, but customer service was pitiful!
• February 2020 by karen ballard
  Love their clothes, their people, their coupons and sales...good quality clothes that fit well also lots of variety...best part is the great folks who work there
• November 2019 by Elena Gillis
  I went to this store last week and I was so mistreated by the sales representative. Sales lady tried to be friendly but she also could hide the rudeness in herself. She mentioned to me that “their clothes are not for everyday use and are considered high fashion item” when I tried to find a nice looking coat. She also recommended me to check L.L.Beans and outdoor stores for an office coat, when I clearly specified that I need a fashion looking coat for business casual look. She was rude with me the whole time and I will never go back to that store! Hope they run out of business by scaring all the customers away.
• March 2019 by Pie Dumas
  I've been shopping at Chico's Barracks Road for many years, since moving to Charlottesville from Connecticut. I also shop online, which is convenient, however lacks the personal experience and clothing expertise that Susan and Jane provide. I love chatting with this delightful duo; they are upbeat, dynamic, knowledgeable, and fun! The sales are frequent and generous. The styles and fit of their pants, in particular, seem personally designed for me. I wear a “00” in Chico's vernacular - the store typically has a liberal inventory in this size, if not, Susan or Jane don't miss a beat offering to place a special order, which includes free shipping, directly to my home. I appreciate their warmth, genuine enthusiasm and support, plus dog-friendly store policy, which I've yet to avail myself of ... very soon, though, I plan to take my American Eskimo Dog, Lily, for a visit.
• February 2019 by Lonn Lewis
  Okay good service
• January 2019 by Jackie Kruk
  Clean, organized store with friendly staff.
• November 2018 by Laurie Hawes
  Cute stuff but over priced
• July 2018 by David McKenzie
  Great clothes and wonderful help!
• January 2018 by Don Crews
  Great styles. Large, spacious . 4 stars. One of our favorite Chico's.
• November 2017 by Suzanne H.
  Won't be shopping Chico's again! The store was nearly empty today yet I was made to feel as if my transaction was an imposition. Perhaps the individuals manning the store were just having personal issues but this was not my first unpleasant experience. There are too many other retailers that seem happy to have my business. The Chico's staff on duty today could use a huge attitude adjustment!
• June 2017 by Ron&Lashyra Granitz
  Like a scene out of Pretty Woman where Julia Robert's character entered a high end store, in street clothes and with plenty of money to spend, was immediately profiled by the staff and either ignored or talked down to and made to feel ashamed and embarrassed.
• April 2017 by Ron&Lashyra Granitz
  Like a scene out of Pretty Woman where Julia Robert's character entered a high end store, in street clothes and with plenty of money to spend, was immediately profiled by the staff and either ignored or talked down to and made to feel ashamed and embarrassed. This happened to my wife in the Charlottesville store this past Saturday, April 1st. My wife, who prior to her illness was a woman's size 2-3, but is now about a 14 and is very sensitive about her size and weight. She shops at Chico's both here in Charlottesville and when visiting her mom in the Woodlands out side Houston. She knows that if the store doesn't have her size in an item it can be ordered. She knew the store would most likely need to order but she still planned on spending a good amount of money and also to take advantage of the good sales going on. While she was looking, where she WANTED to look, the sales person kept saying, “oh, you don't want to look there, you want to look over here” pointing out the “larger” sizes. My wife said, “no, this is where I want to look”, where again 2-3 more times the sales person insisted that the other area is where “she needed to look”. My wife left hurt, embarrassed, ashamed and finally very angry. You people have a lot of never talking to someone like that, esp. in a town like this. I've been all over the world and have walked into to stores wearing an old t shirt and shorts and still got the same respect as the guy that came in with a $10,000 suit. You all should be ashamed of your selves.
• June 2016 by Renee Mills
  I've visited this store on several occasions. Ive only been greeted a few times, and based on the fact that no one ever offerd to assist me, I won't be back. Seems that one needs a certain look. ... to get attention in that particular CHICO'S . Barracks Rd . In Charlottesville Va.
• March 2016 by TIFFANY B FERGUSON
  Always great customer service and variety of sizes are great.