CarMax in Charlottesville, VA offers a large selection of used cars, trucks, and SUVs, making it easy to find the right vehicle all in one place. Customers can enjoy a hassle-free experience with no haggling or pressure. The business also makes selling a car simple and convenient, even if customers do not plan to buy a new one. Appointments are respected, and service is prompt; customers are often seen right away and can complete transactions quickly, sometimes in just 15 minutes. Staff members, including sales associates, are described as polite, competent, and helpful, ensuring a smooth process whether purchasing or selling a vehicle. The company stands by its products and promises, with many reviews highlighting their honesty and reliability. Customers appreciate the ease of online appraisals, quick offers, and straightforward transactions. Overall, CarMax in Charlottesville provides an exceptional, stress-free car buying and selling experience, with friendly staff and a commitment to customer satisfaction.
It was a very easy process. We were in and out in 45 mins and sold our vehicle at top dollar! thank you
July 2024
I sold my car here. Everyone was kind and attentive from start to finish.
July 2024
Our experience was exceptional. Our situation was a little unusual, but Carmax did everything you would hope they would to make it better. They stood by their product and their word, and that is worth so much these days. Shout out to Charlottesville Carmax and their management team and Dawn! We are fans for life.