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August 2024 by Aj Phillips
Just picked up my 2021 camry xse that a deer decided to jump in front of going 60mph they done a fantastic job better than I could have imagined super perfossional and Ken was great cant thank you all enough 5 stars from me
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August 2024 by sean .michael
If you have a 90s beater this shop is for you. If you have a newer car and value its condition, AVOID. Meghan will deny any wrongdoings from their mechanics.
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August 2024 by Vincent Mazzola
I am uncertain if the issue is entirely Brown’s fault or the Progressive Insurance Company. Brown used non vehicle manufacturer’s parts in the repair, some previously used. I was not informed of this until after the work was completed. The replaced bumper doesn’t fit properly, the new paint has a chip and certain panels fall off with just a touch of the hand. This repair greatly diminished the value of my vehicle. Brown had my vehicle for almost a month. I couldn’t be more disappointed.
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July 2024 by Mikaela Kabigting
I brought my car here to repair the front bumper around June 18. I told Ken, the estimator, that I was going to move out of state on June 28. I didn’t want to put pressure to repair it quickly without sacrificing the quality. Ken was up for the challenge and was honest throughout the whole process. I got my car before moving out and they did so good with the repair. My car looked so new, as if nothing happened! The bumper is intact and the color matches the rest of the car. Ken and the rest of the team are champs!
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July 2024 by Mary Johnston
Jared helped me get an appointment and sent me to a knowledgeable estimator, Jorge. Jorge was a huge help in navigating the repair of my car. Even though I had some issues with the insurance payment, he kept me in the loop and continued to follow up with them. I would recommend him again and again.
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July 2024 by Warren Korges
Fantastic service, superb quality of work, and friendly employees. They were a pleasure to work with, coordinated seamlessly with my insurance company, and got the job done quickly. Highly recommended!
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July 2024 by Debra Riddle
I'm very pleased with the service that I received. I was kept updated on the progress of my car. I received my car back on the date they gave me when it was to be finished. The car looks great !!!
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May 2024 by Mary Alice Smith
My daughter-in-law had her van fixed and Browns employee Juanita Shifflette made sure everything was complete.
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May 2024 by Morgan Smith
Juanita is the best there is! Always been the hardest working person to step up and do what’s right!
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May 2024 by Sabrina Jackson
Every time I go here something is missed on my car. It was no different this time. Then I have to leave it. I hope I don’t run out of rental like last time.
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May 2024 by Dave Carl
Top notch team especially Juanita!!!
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May 2024 by William Napier
Excellence service and Excellence staff
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May 2024 by Chris Morgan
Juanita was a tremendous help in my ordeal.
I recommend her every time if you need help.
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May 2024 by Adam Geer
Juanita hit out the park with customer service. Thankyou
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May 2024 by Otis peacher 3
Juanita says service is great
