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January 2024 by Christopher Mahan
Great store with a little bit of everything
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January 2024 by Amy Dunnivan
Store is huge and well lit (not sure why that's appealing to me) lots of furniture on display.
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January 2024 by Matthew Knighting
Lots of neat stuff for cheap, great store overall.
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January 2024 by Will Spinks
Staff needs a raise. Kept the line moving, fast & courteous.
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December 2023 by Carla Hertenstein
My daughter was interested in purchasing a couch. She found one she liked, and searched for someone to help her. One lady who worked there asked what she needed, then told her to wait for another associate. She waited. The other associate told her she would be with her in a moment. She then took another customer before my daughter. The price tag had a sale price on it. The sale was over, but the tag had not been removed. On the back of the tag was another sticker that said floor model $500.00. When a third associate finally came over to help her, she rudely told her that Big Lots does not sell floor models. That's odd because my oldest daughter bought a floor model at another location. We informed her that the price was still showing the sale price. She ripped that ticket out, and said she would find out how much it was. Then, instead of going to check she told us that they didn't have any of those couches left. Probably why the sticker said floor model $500.00.My oldes daughter drove to the Culpeper location and found the same couch. The sale price was still on it, and they honored that price. Very helpful and attentive! Thank you Culpeper. We won't be purchasing from Charlottesville Big Lots again. The bad thing is, they weren't even that busy. At one time, there were 3 associates at the furniture check out. Only one of them was helping a customer!
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December 2023 by Stephanie Leann Simmons
Well, there are a lot of different items at this location. There are clothes, house goods, appliances and furniture. There were quite a few pieces of furniture that I would get, if I had the funds to do so. I would suggest you go and see what they have in stock, you just might be surprised. However, for all my people who would need a power chair for assistance they do not have these, so enter if you can walk. You can take a break on the furniture if you need to, which is what I did.
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December 2023 by Steve Cobb
I had a return and got poor service at this Charlottesville location.I went to the Culpeper location and had a 5 star experience with the return. I am super happy with the staff at the Culpeper Big Lots.
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November 2023 by Cynthia Zazakos
Love going to Big Lots. Very clean and organized. They also have a lot of furniture if you are seeking some furniture and rugs. They have such a nice assortment of everything you can imagine. Also has food , items for dogs and cats and now they have lots of Christmas trees and ornaments and everything you would want to buy for gifts as well. The workers are nice and helpful too.
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November 2023 by Ashley Sandridge
Store is nice but hardly had any people working took forever to get waited on.
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July 2023 by Travis Perkins
Love it! The new location in the old toys location is great compared to the old location. Store is always very clean and organized I
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July 2023 by David Salzman
Very clean, easy to find things, staff was very helpful.
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July 2023 by M K
I LOVE this place. They have some awesome deals and awesome staff. Some of the friendliest people I've met.Funny thing is that I actually bought my bed from here after weeks of looking and debating with beds in traditional furniture stores in Charlottesville. When I walked in and saw what king beds they have to offer, the quality of them, and the price, I was sold in like 2 minutes.
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July 2023 by Ruth potter
Excellent customer service! Beautiful summer items on sale.
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July 2023 by Wes A.
Affordable stuff! Good supply of furniture! Really no rune or reason of stuff! The only thing that made me disjointed was extra for plastic bags ! examen des cols bleus
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July 2023 by C M
Had not been in Big Lots for awhile. Phillip ( the lil short guy) was there greeting customers and checking people out..I could not get over to Big Lots last week with a coupon offer I received by email..sign up to receive there emails and get a rewards card. I noticed many shelves empty in the back of store with cosmetics..soap..etc...but if you like Suave brand there are many interesting new Suave shampoos and conditioners .raised my kids using Suave ..used to all be 99¢ now in a range of basic Suave to fancier versions..good variety in Big Lots if you like Suave brand ...if I had a pet I would definitely be buying some of the new pet dental toys...Arm & Hammer had expanded into the pet supply arena now..check it out on the photos ..BL pet supply department is well stocked ..when you check out up front you will be asked to donate to the charity of the month.. be sure to donate or round up..BL will give you a thank you $5 coupon to use on your next visit.