Best Buy in Charlottesville, VA, is known for its great selection of electronics and friendly service. Customers have praised the store for its knowledgeable staff, particularly the Geek Squad Team, who provide exceptional service during computer upgrades and repairs. The store is well-managed and clean, with amenities like baby changing tables in the bathrooms. Many shoppers appreciate quick assistance and good prices on items like TVs, sound bars, and gaming gear. However, some customers have expressed concerns about high prices, especially for Geek Squad services, and noted occasional issues with employee availability when assistance is needed. Overall, Best Buy offers a positive shopping experience, combining variety and helpful staff in a welcoming environment.
Michael K was absolutely the best Verizon specialist as he helped my husband and I upgrade my cell phone, iPad, Apple watch and my husband‘s iPhone this past weekend. He was so patient and made sure everything worked out to our satisfaction. He is a keeper.
March 2026
Eric P is a knowledgeable gem who really helped me out with geek squad work- really sorry to hear the store is losing him.
March 2026
I had a horrible day and lost a remote - have been moving all week to a new home. Just wanted to go home and watch my show- Terry made it all possibe! He helped me find my remote and was just so kind and nice. Please give Terry all the flowers and praises.
