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August 2023 by Andrea Grippo
Brandi Brigido was so friendly and helpful. She set up a checking account, savings account and overdraft protection for me. I couldn’t be happier with my new services.
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August 2023 by Jesse Dineen
Wow! My wife and I could not have been more impressed with our loan officer, Jamie Yowell. He stood alongside us every step of the way through our mortgage and home buying process and was always available with helpful information or even just an encouraging word. He truly respects his clients like family and it shows. We are so grateful for this excellent service and would highly recommend him and BOTJ to anyone.
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December 2022 by Wendy Morris
Robin Davis was a great help! She quickly got my issue resolved.
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October 2021 by Jacob Skipper
The Bank of the James mortgage team were great to work with, and answered all of my questions to help me through my first home-buying process.
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August 2021 by Joseph Harlow
I love the staff at Bank of the James! Amazing customer service skills and just wonderful to talk to and fast service. Glad to be banking there. Emma Brown makes it a pleasure to bank there.
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July 2021 by Brittny Hunter
My husband and I have been banking with BOTJ for about 4 years now and absolutely love our bank! The staff is what makes this bank so great. Emma Brown is informative and helpful while also being so cheery! It’s so pleasant to call with a question and be greeted with a friendly and familiar person. You’re not just a number here, you’re treated like a person, and they’re always ready to help with whatever you may need.
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July 2021 by Coach Kaye Monroe
I'm delighted to be a member at BOTJ on Merchant Walk in Charlottesville. I realized how much I missed community banking where folks remember your name! The courtesy, customer services and smiles I receive are priceless. Aaron and Emma are awesome and I appreciate their presence. Thanks for coming to our area!
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April 2021 by Jose Harlow
I love the staff at Bank of the James! Amazing customer service skills and just wonderful to talk to and fast service. Glad to be banking there. Emma Brown makes it a pleasure to bank there.
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April 2021 by Korrelle Brown
Very Proffesional! The Process for opening an account was smooth and seamless, no jumping through hoops to get what I needed. Shoutout to Emma Brown for helping me, she was very polite and helpful!
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February 2021 by Isaac Winograd
Banker Emma Brown was exceptionally patient with this octogenarian in guiding me through procedures for wire transferring of funds. Much appreciated.
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January 2021 by Brian Sauer
I had a major financial issue and had little to no options available to me. Emma Brown went to 200% out of her way to make sure I was able to make an intelligent and informed decision, we weighed my actual options, and literally within a few hours (while I was at work, no less) all of my issues were resolved. I cannot stress how much I appreciate the effort she’s put forth here. Hopefully someone important sees this, because she deserves the recognition.
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January 2021 by Kevin Brown
I love banking with Bank of The James, from the beginning they’ve made me feel welcomed and that my business is appreciated, they’re always there to help me with anything I need .
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October 2020 by LISETH YULIANA ESCALANTE DURAN
I love this bank, especially Emma, it's been two years since I opened my account and she has always helped me solve any questions. Her charisma and kindness are from another world, without a doubt she is the best worker there.
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August 2020 by Pranav Shah
great local bank that offers 1 on 1 service. as a business customer, i never have issues getting change, getting access to my accounts or reports and overall anything you would need from a bank. go see Aaron or Emma today, they will definitely take care of all of your banking needs!
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August 2020 by Thomas Agnew
I’ve been working with Bank of the James for a while now and all of my experiences with their customer service and staff has been incredible. They’ve been very helpful and informative and I will remain with them as long as they continue offer this fantastic service!
