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July 2023 by Suzie Maxton
No drive thru
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December 2022 by Kristen Martel
They keep cutting back hours and no longer have drive up window service. And there’s hardly ever more than one teller available. If the line is out the door, a manager might step in to help.Anyone who works full time literally can’t utilize their services :(
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December 2021 by Mohammad Yousaf
Poor service.
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September 2021 by Ellis Frazier
After 32 minutes trying , no one answers phone call. According to the reviews, 2.9 is not good, BOA maybe you have a personnel situation.
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June 2021 by Maria C Arango
Terrible!!! I felt discriminated against. The advisor and the Manager did not want to open an account for my friend, putting up many obstacles. We were finally able to open it in another Bank Of America Branch.
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May 2021 by Bobby Sullivan
36 years,have never been to any other bank,its all good,Bobby&Faye sullivan
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March 2021 by Melinda Keyton
FAST...EASY
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March 2021 by Nichole Turner
The manager is absolutely rude as hell.. I highly suggest barracks road
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November 2020 by Love Music
I made a 10:00 app. And when I arrived they took me a few min early. She was very patient and knowledgeable. Made a stressful problem into no biggie. Got my replacement card and life never missed a beat. I live in Barboursville. But I will drive a little out of my way to the Long street branch. You guys rock..
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July 2020 by Marie Blueridge
Never have more than one teller, too many employees doing what? No one will offer help, when line is more than 6 people. I have stood in line there at least 10-15 mins per trip. Gets very uncomfortable, especially w/ mask on.
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April 2020 by Dennis Lentferink
Good service, nice people
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April 2019 by meka morris
Dont understand why you only have 1 teller and 5 cs reps makes no sense. Then they wonder why they have bad reviews horrible place to go to and I'm fortunate that I dont have to bank with them anymore ??? Stay away
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October 2018 by David Peterson
I'm literally standing in line at this bank right now. Its Friday afternoon at 4PM, and they have one teller on. He seems lost in dealing with some customers questions, but isn't getting much help. I feel bad for the guy. Maybe one teller is good for 11AM on a Tuesday, but the afternoon of payday...come on. There are still 3 people in front of me, and 4 behind. Two people already walked out. Smart staffing decisions are not the forte of this office.
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April 2016 by rzaab187 cash
Slowest service ever,only car in drive through ,took them 15 min to process one check deposit on checking..
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September 2014 by Laura Miller
Okay, I'm glad I don't bank with Bank of America & this location just confirmed that for me. BB&T has much better and faster service.
