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November 2023 by Salvatore I.
It's the worst person there the name is Donna, act like manager but she's not, non professional at all and does not care of anything. Pretend to help you but she do nothing. She talk bad of business around, we report her but still she's there. Good job BOA.
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February 2021 by Kimberly T.
The service isn't bad, my biggest issue is no drive thru. I hate how I can need to run errands in Charlottesville and I can get curbside pick up or go through a drive through EXCEPT the bank and JUST Bank of America. I have a few loans and do business with 4 banks and ONLY Bank of America has no drive through. Normally I have pets with me so that's been an issue but with COVID it's crazy that you must come in. The CDC and common sense you would want to avoid this but Bank of America would rather go backwards instead of forwards . I feel bad for the employees as well as every customer subjected to COVID because the uppers at BOA can't provide what most ALL banks do along with many other establishments.
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May 2017 by Bradley Hallier
Multiple unhelpful, uncordial bankers. Fees are very high compared to nearby banks, especially for students. Closed accounts to go to Capital One. This is not the BoA branch to visit.
