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March 2024 by Stephen Langone
Albemarle Lock and Safe provided our HOA with services that were affordable and timely. The service of providing over one hundred keys and changing out several locks went very well. Thanks to Steve and Tim for a hassle-free positive experience.
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March 2024 by Ronald Nolley
Excellent service, very knowledgable staff. Programmed a 2023 Subaru smart key for much less than the dealer charges. Highly recommended.
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March 2024 by Gregory Burwell
Always does great job.
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February 2024 by Arianna Ortega
Aaron and Robbie did a great job!! They arrived so fast, were so nice, and even changed my key fob battery for me. Definitely recommend using Albemarle lock and safe!!
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February 2024 by Gabriele Josephs
I brought Sean a harebrained scheme to attach a smart lock to a kitchen cabinet (a long, tortuous story) and they followed me down the rabbit hole. It didn’t work, or at least not in the timeframe I was hoping for. They were accommodating and didn’t charge me when things went south. They’re really kind and accommodating, even when suffering fools. I would highly recommend them.
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February 2024 by Jerry Peterson
Great service. If you want lock service done right, call Albemarle Lock and Safe.
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January 2024 by Todd Goodale
Excellent customer service from Tim Holt and Albemarle Lock & Safe. They exceeded my expectations and the work came in under the budget I had planned for the repairs. Tim presented ways to easily solve the issues I was experiencing with several doors in my house instead of jumping to replace the locks.
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December 2023 by Alex Taurel
We called Albemarle Lock and Safe after hours one evening to open a bathroom door where a child had gotten locked inside. Aaron showed up within 10 minutes and was able to free the kid shortly thereafter. We really appreciated his help and positive attitude!
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November 2023 by Brian McCarthy
My business has an old, but much loved delivery van and we lost both of its keys within 3 weeks. So, we were dead in the water without a good way to make deliveries. Even though the type of key is not common and is difficult to work with, Aaron tackled the job with enthusiasm and a "can do" attitude. After a tremendous amount of effort and resourcefulness on the part of Albemarle Lock & Safe's team, we were back up and running with a new key and a spare, which is in a safe place! Thanks for the amazing customer service.
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November 2023 by Nick DiGiorgio
Tim came out and installed installed a smart lock and rekeyed 4 locks and created duplicates. Very professional, kind and conversational. Had some great experience and was prompt. I would highly recommend Albemarle tool and lock and Tim specifically.
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November 2023 by charley whitesell
Locked my keys in my car one frosty morning, was freaking out, eventually called albemarle lock and safe, they sent a couple guys out who got to where i was within 15 minutes of my call and they were able to pretty quickly open my car door and get my keys out. They were all very kind the entire time and the two guys they sent were a couple of jokers which is a plus in my book. Ended up costing me 75 dollars which seems quite reasonable to me.
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November 2023 by Wendy Rose
Aaron was so helpful and kind! Kept me up to date the whole process. Truly +A service and whenever i need key or locksmith service will definitely be using them in the future. :)
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November 2023 by Rachel Snoddy
I am a property manager and Tim recently assisted me with lock replacement on a few apartments. Great service and very knowledgeable! Will definitely use their services again.
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September 2023 by Quin Warr
Aaron was so helpful and kind! Kept me up to date the whole process. The problem ended up not being my key but he even tried helping me jump my car! Truly +A service and whenever I need a replacement key will definitely be using them in the future. :)
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August 2023 by sandra parkerson
Highly recommend. Tim repaired our storm door closure that blew off the hinge during a recent storm. It now has the proper screws in place. He also repaired our screen door lock that was never properly installed. Storm door now working smoothly.
