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January 2024 by Mary Crandall
Airport Auto is the best! Safety and quality is how they do business. All work is done quickly with wonderful customer service. Thank you so much.
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January 2024 by Joshua Parrish
We were quoted a competitive price on brakes and they were able to take the vehicle within a couple of days. Dropped the car off in the morning and received a call that evening saying it was ready for pickup.When they called I wasn't informed of a suspension issue and didn't find out until I was there just before their closing time. I wish this was mentioned to me before I picked up but they were able to quickly identify the issue. I was able to bring the car back in a couple of days later (parts needed to be ordered) and they had the parts installed within about an hour as I waited.Chris and the team were great, going above and beyond to rectify the issue and get my wife's car back on the road in a timely manner.
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January 2024 by Tracy O'Gorman
Im new to VA. This place was very accommodating and happily answered the many questions that I had about the VA inspection/registration process. I dropped my car off the night before and it was ready before my appointment time. I’ll definitely be using them as my regular auto shop.
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January 2024 by Eliza MacKnight
My family has taken our cars here for years and always has a positive experience. They’re very efficient but still thorough, and they have great customer service. We’ve called them several times with unexpected car trouble and they always make an effort to fit us in, even on short notice. The whole staff is really friendly, too!
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January 2024 by Karen Holmes
Friendly and thorough with our vehicle inspection for purchase. Very reasonable. Explained issues well. If we lived in the Charlottesville area, Airport Auto would be our mechanic shop. So thankful a friend recommneded them!Thank you for timely, excellent service!
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December 2023 by Tim Diggins
This is hands down the best car service center I have ever used. Knowledgeable friendly staff. Reasonable pricing. Very organized operation and great shuttle staff to drop you off and pick you up. I have been impressed every time I go. Makes a huge difference when a business is run so well.
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December 2023 by Cheryl Johnson
Airport Auto is a wonderful place for all your service and repair needs. The drivers are great and love their jobs which speaks highly of Airport Auto as an employer. Their work is excellent and their prices are very reasonable. My go to auto shop for sure!
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December 2023 by Brittany Ashley
My husband and I have been taking our cars to Airport Auto for years now. I don’t have anything negative to say. They have always been fair, honest, and reliable. The guys (and girls) up front when you walk in are always friendly and acknowledge you as soon as you walk through the door. Being a woman, I have never felt taken advantage of what so ever (and I can’t say the same about other mechanics in town). I will never take my car anywhere else for service.
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November 2023 by Cherie Chrislock
My husband had his car in for inspection and mine was the next day. When picking him back up when his was done we went ahead and dropped mine off for the next day. They finished mine the same day! Very quick and friendly. Will definitely come back!!
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November 2023 by Suzanne Chiles
My exhaust fell off my ramp van at a light near the mall in Charlottesville. I came there from Charlottesville with the front part of the exhaust dragging on the pavement. They could definitely hear me coming!! It was my first time entering there business. I told them I was in trouble! They showed me the desk top full of tickets of those in front of me to still be done that afternoon. They took a glance at my van and realized that I had a custom made exhaust that needed welding. It was just around time for the mechanic, that does that work, to be getting off for the day. Instead, they worked my vehicle in and got me back on the road to Louisa! I could not have been more grateful or satisfied! My husband and I felt blessed as he is a double amputee waiting for me to pick him up from his dialysis treatment with no other means of transportation. I am so impressed by the staff and there efficiency! Five stars plus from me!Service: Exhaust
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October 2023 by Paulina Cody
This shop came highly recommended from a few people I work with and now I can see why.After Valvoline didn’t tighten ALL my wheels back on during a tire rotation I thought I had broke an axle or something from my front L wheel coming loose. Me not knowing anything about cars I felt like I wasn’t taken advantage of. Pricing was amazing for the genuine quality of service and I will be taking my car here for all my upcoming scheduled maintenance and repairs (if need be).10/10 recommend Airport Auto.Services: Tires
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October 2023 by Brad Elhart
Airport Auto is honest and fair. Twice we have taken my daughter's Honda Accord in for trouble shooting, or unknown repair, twice I expected a huge bill, and twice the vehicle was returned, in better condition with repairs completed or "no fault found" with a nominal $!First was a battery test when the battery light was coming on intermittently. I was fearing the worst, but they tested everything, tightened the terminals, and returned the vehicle "no fault found" charging only for the diagnostic test!This past week, after wheel service from elsewhere was unable to get several lug nuts back on, we took it to Airport Auto for this repair and an oil change. Fearing an expensive repair to remove and replace the studs I was tickled when they called to inform me that the entire repair + oil change was only $93!Furthermore, the lug nut repair and oil change was completed and vehicle ready by 10:30 AM after dropping off the night before. They're very good about keeping a schedule, and very honest with their time estimates, which I appreciate to schedule for my best convenience.I'm not sure what management strategy they've put in place, but for an Auto Repair business they are exceptionally honest and customer focused! I am so grateful to have them located so convenient to where I live and will continue taking all of my vehicles there as long as they sustain their high standards of quality and service.
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October 2023 by Polly Tarbell
Such a great place! At 7am there were 4 or 5 bright, friendly staff members behind the counter eager to assist! I have heard great reviews about Airport Auto and now am happy to live nearby and use them exclusively for all of my vehicle needs.Services: Air & cabin filter replacement
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October 2023 by Tony Stevens
4 tires and alignment. So far appears to be the best alignment this car has had. Time will tell with tire wear down the road but very happy with the service. Avery made sure service was quick. No surprises either.. no up selling.. just honest recommendation on best tires for the car that are reasonably priced.Service: Tires
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October 2023 by Lindsay Diamond
We have been using Airport Auto for all of our cars for years, for inspections and more. They are efficient, honest and prices are fair. Plus they are kind and good people. We have never had a bad experience.Services: Tire rotations
