Advance Auto Parts at 100 S Pantops Dr in Charlottesville offers a wide range of automotive aftermarket products and services. They carry leading brands like FRAM, Carquest, and DieHard, and provide free in-store services such as battery testing, battery and wiper installation, engine code scanning, and battery/oil recycling. Customers can save by signing up for the Speed Perks loyalty program, which earns points towards discounts on store items and gas at participating Shell stations. The reviews highlight the exceptional customer service provided by the Pantops location staff. Employees like Aaron, the gentleman who assisted with a battery issue, and Daniel, who went out to a customer's car to help with a light bulb, are praised for their helpfulness, efficiency, and genuine care for the customers' needs. The team is described as very polite, kind, and willing to go the extra mile to solve problems and provide solutions, even if it means recommending products from outside the store. Overall, Advance Auto Parts at 100 S Pantops Dr in Charlottesville is praised for its wide selection, convenient services, and exceptional customer service. Customers appreciate the staff's willingness to assist, offer effective recommendations, and provide a positive shopping experience.
Ordered a part Thursday at 4 had it at 8 the next morning!!!
October 2025
Very helpful staff and 90 percent of the time they have the part you are looking for in stock and at a pretty good price and they have a reward program as well
December 2024
Needed my car battery changed. Ordered online and picked up in store. Daniel swapped the battery for me. Daniel has great customer service skills and a good sense of humor. It was freezing & dark out, yet he didn’t complain once. Grateful for his quick work and enthusiasm.
