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August 2023 by Dorothy V.
I love AAA. I have had them since I was 17 and lived in California. I still have them now and I am 66 in Virginia. They have always been there for me and the roadside assistance people have gone above and beyond what was expected.
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July 2023 by Karen Hartman
Very responsive even tho I’m not a member. Purchased a transponder for toll payments-Ez-pass. Very helpful in instructions.
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March 2023 by cali librarian
Fast efficient, the staff are friendly and know their stuff. I have a premium membership and have really appreciated the service.
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February 2023 by Wayne Ford
Well staffed and efficient. Good service
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August 2022 by DENNIS YOKOYAMA
Caitlin Hoerman (AAA Charlottesville, VA), assisted me in updating 'Membership' issues on 3 Aug 22/3:14 PM. Very polite and competent. Thank-you Caitlin! You're the best!!!
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July 2022 by Carol Bell
Service was excellent. No wait time. Actually it was a pleasant experience.
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May 2022 by Ricky Rodriguez
I drove my car to Charlottesville to get it closer to home to use my 200 mile towing allowance and within the next hours the tow truck arrived at my location and loaded my car. My precious vessel was not harmed during transport and was deliver to my mechanic 200 miles away the same day. Please please please keep up the great service to your customers, it's greatly appreciated! I also made sure to tip the tow truck driver, because his hands took care of my car!
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February 2022 by Ronda Ramsey
Great customer service plus you can purchase an ezpass from them
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January 2022 by Jorge Ortiz
Very helpful staff with phenomenal customer service!
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January 2022 by Siva Paruchuri
People here are courteous and helpful,
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September 2021 by Tommy Helmy
Excellent service, Thank you!
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August 2021 by Beth Norris
Got quick pleasent and efficient help
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August 2021 by Susan Chambers
Unsatisfactory still waiting on a general manager
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May 2021 by Elaine Woodson
Very helpful and nice associates. Even got a few freebies because I got there early... smoke detector, Frisbee, key type covid door opener, apron, dice calendar from Carnival. As they said, early bird gets the worm. Happy travels!
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February 2021 by Christine Dakeman
While I did not visit AAA, I spoke with a very nice man named Steve. He got us all hooked up with what we needed. It was great to hear a human on the other end of the phone!! Thank you! :):)
